DEAD SILENCE AFTER THE SMS SENT TO CALLER
We have noticed that our Ai agent turn silent right after sending the sms message to the caller. It is supposed to get back to the caller and ask "Have you received it?" Instructions has been included on the system prompt ( agent should get back to the caller after sms sent.) can you please check on your system. This happens to 2 organizations:
Organization 1
Call Id: 019b01f7-ae55-7114-94b0-dfb75a79056b
Call Id: 019b01e8-73b7-799e-9ffe-550894bdd736
Organization 2
Call Id: 019ae21a-766c-7000-8224-1b2cdc7219b8
Call Id: 019ae1c2-e3c8-7dda-affe-56e3ee3c309c
Please advise us on how to fix it.
Organization 1
Call Id: 019b01f7-ae55-7114-94b0-dfb75a79056b
Call Id: 019b01e8-73b7-799e-9ffe-550894bdd736
Organization 2
Call Id: 019ae21a-766c-7000-8224-1b2cdc7219b8
Call Id: 019ae1c2-e3c8-7dda-affe-56e3ee3c309c
Please advise us on how to fix it.
