noble-gold•4mo ago

SMS Caller ID

How do I make it so the caller does not have to say their phone number to receive an SMS message How do I get the data from VAPI to recognize the caller's phone number automatically for sending SMS

5 Replies

Vapi Support Bot•4mo ago

To automatically send an SMS to the caller without asking for their number, use the dynamic variable {{customer.number}} in your SMS tool configuration. For example:

{
  "type": "sms",
  "to": "{{customer.number}}",
  "message": "Thank you for calling!"
}

{
  "type": "sms",
  "to": "{{customer.number}}",
  "message": "Thank you for calling!"
}

This ensures the SMS is sent to the caller's phone number automatically, with no need for user input.
Reference: Vapi Dynamic Variables Documentation Sources: - Vapi Dynamic Variables Documentation - Vapi Default Tools: Send Text

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

Duckie•4mo ago

Message marked as helpful by @Aibaze Foundations! 🎉

Sahil•4mo ago

Hey Jason, checking if this is resolved/solved for you?

noble-goldOP•4mo ago

Yes I am all set thanks

Sahil•4mo ago

Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue

SMS Caller ID

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