other-emerald•2d ago
Caller ID
How do I get VAPI to get the caller's phone number automatically to send an SMS instead of the assistant asking for the caller's phone number? I am using this in my prompt: SMS Policy
- Always send an SMS to the caller at the beginning of each call.
- Use the caller’s phone number from metadata: {{call.callerNumber}}.
- Do NOT ask the caller to provide their number unless {{call.callerNumber}} is missing.
1 Reply
conscious-sapphire•2d ago
does {{call.callerNumber}} get the number? I have been having the same issue with API calls trying to lookup the caller name by ptheir phone number.
but only in assistants, I had it working in workflow for some reason but the same variable and tool didnt work in assistant mode