Using caller ID to identify callers
I can't seem to make this work but I know that it should be possible. Is there a way to identify a caller and take certain actions by the caller's phone number?
Here is what I did: I uploaded a file called contact-list.docx and it has a list of names and phone numbers. Then in the prompt, I said if the caller's number matches any of the numbers in this file, refer to the caller by their name rather than asking for it.
It never seems to work but it should work based upon my understanding. Am I right?
Here is what I did: I uploaded a file called contact-list.docx and it has a list of names and phone numbers. Then in the prompt, I said if the caller's number matches any of the numbers in this file, refer to the caller by their name rather than asking for it.
It never seems to work but it should work based upon my understanding. Am I right?
