Awkward Silence
I noticed that in many calls the assistant will make a statement that results in an awkward silence because the statement did not require a response. As a result, the caller has to say "are you there?" to reactive the assistant. To prevent this, I tried using the prompt to instruct the assistant to end every response with a question, but that does not seem to always work. Is there any way to get the assistant to say something if there has been silence for more than a set amount of seconds?