correct-apricot•4d ago
Call went silent
callid 16499a7f-cf49-4123-adf1-bfa0553abc58
this has been happening more and more lately that the AI just goes silent.
@Vapi Support Bot
10 Replies
correct-apricotOP•4d ago
@Justin Siegel
@Vapi Team
correct-apricot•3d ago
@Ron When you say "silent" do you mean the audio of the call has gone completely, and no audio is recorded - or the agent becomes unresponsive?
correct-apricotOP•3d ago
unresponsive to hangs up, i know there are many things in the chain to have the voice appear and don't have a way to see what broke
correct-apricot•3d ago
can you listen to the recording on VAPI ?
correct-apricotOP•3d ago
correct-apricotOP•3d ago
i can see it switched languages for no reason
Hey! To help track down this issue, could you share:
- When exactly this happened (the timestamp)
- What response you expected to get
- What response you actually got instead
This would really help us figure out what went wrong!
correct-apricotOP•2d ago
just lookup the call id
callid 16499a7f-cf49-4123-adf1-bfa0553abc58
The AI disapeared
conscious-sapphire•2d ago
Not sure why but there is no scroll bar for the switch organization was there yesterday. We probably have close to 75 different organizations in there
conscious-sapphire•2d ago
It's making me zoom out to 20% zoom to be able to see the other organizations
@Vapi Team @Vapi Moderator