Agent goes silent during call
I had two phone calls today where the agent stopped talking twice. We are paying money for Google leads so the agent can handle those calls, so it's imperative that this is solved. Here are the call IDs:
9169e942-882e-4279-8208-656a0f26530e
bfc262f8-5594-4ee0-81fa-4fa894e5667e
9169e942-882e-4279-8208-656a0f26530e
bfc262f8-5594-4ee0-81fa-4fa894e5667e