Silent call
We encountered an issue where a human picked up the call but never heard the agent.
What is weird in the call recording, we can hear both the Human and AI.
Our setup is Twilio with a SIP Phone on the VAPI side. Could the problem be on the VAPI side?
Example CALL ID: 0199f20a-e150-7115-9eff-bf0c61cca11b
What is weird in the call recording, we can hear both the Human and AI.
Our setup is Twilio with a SIP Phone on the VAPI side. Could the problem be on the VAPI side?
Example CALL ID: 0199f20a-e150-7115-9eff-bf0c61cca11b
