I'm unable to access
I'm unable to access my account because my user is stuck in the Veriff verification process. I need assistance regaining access. Please help! @Shubham Bajaj
PSame
ESend your registered email address..
Imsantillana@askroi.com
Imsantillana@askroi.com
Ialso ryan@askroi.com
LHello, I'm also unable to access platform - casanova@homesbycasanova.com
L@Shubham Bajaj
VHey, could you check it out and let me know if it's working?
LIt's working now. Thank you!
L@Prestige did you get yours working?
F@NovaRight Not yet
VHey Mynor,
Thanks for reaching out! We're currently swamped with a bunch of tickets and it's taking us longer than usual to get back to everyone. I know waiting isn't fun, but we want to make sure we give your issue the attention it deserves rather than rushing through it.
We'll circle back with you soon to get this sorted out.
Thanks for reaching out! We're currently swamped with a bunch of tickets and it's taking us longer than usual to get back to everyone. I know waiting isn't fun, but we want to make sure we give your issue the attention it deserves rather than rushing through it.
We'll circle back with you soon to get this sorted out.
FHi, Any Update @Shubham Bajaj
ESend your vapi registered email address to resolve your issue..
Ftech@prestigeluxuryrentals.com
VHey Mynor,
I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility.
Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you.
The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
I sincerely apologize for the delay in our responses this week. We experimented with some process adjustments that didn’t work as intended, and unfortunately, this caused some disruptions. That’s entirely my responsibility.
Just a quick note—our team is unavailable on weekends. However, if something urgent or critical comes up, feel free to reach out to me directly, and I’ll assist you.
The support issues will be resolved in the coming weeks, and starting Monday, you can expect more consistent and improved support. Thank you so much for your patience and for continuing to stick with us!
EThank you for sharing your information! I’ll keep you posted as I work on resolving your issue. Your patience is truly appreciated..
