foreign-sapphire•4d ago
Unable to access my assistant
Two days with an error as per the screenshot. Sent email support yesterday. Got multiple Assistants and they seem to be ok, but this one does not work, nor can I access it
Can I share the ASSistant ID here?
6 Replies
To help support resolve your assistant access issue faster, follow up your email with a detailed report including:
- Browser and OS version
- Steps to reproduce the error
- Any console errors (press F12 in your browser)
- The exact URL where the error occurs
This checklist is recommended in the Vapi issue reporting guide and will help the team diagnose your problem more efficiently.
Source:
- How to Report Issues Effectively
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
flat-fuchsia•4d ago
I have the exact same issue across all of my assistants
foreign-sapphireOP•4d ago
I had this error first and then changed to the previously shared.
Please share your assistant Id and we will check the config
foreign-sapphireOP•4d ago
It is working now.
two days to get this sorted out, that was harsh.
Glad its resolved now. If you have any questions let us know