VAPI•7mo ago

Is it possible to integrate VAPI with the Philips Tasy system? And does VAPI support white label dep

Hi team,

I’m currently assisting a healthcare client and have two important questions regarding VAPI’s capabilities:

Integration with Tasy (Philips):
We’re exploring the possibility of integrating VAPI with Tasy, a hospital information system developed by Philips. It is widely used in hospitals across several countries, especially in Latin America, and offers modules for patient registration, scheduling, electronic health records, billing, and more.

Does VAPI support or allow custom integrations with systems like Tasy? Specifically, we’d need to enable patient registration and appointment scheduling via voice or chat interactions.

White Label Options:
Is there a way to launch a white-label version of VAPI under our own brand? If so, what would the process look like, and what are the associated costs or licensing terms for this type of deployment?

Thanks for your help — looking forward to your guidance on both topics!

Vapi Support BotAPP•6/5/25, 10:05 PM

Yes, you can integrate Vapi with external systems like Philips Tasy by setting up a server endpoint to handle Vapi's POST requests and connect to Tasy's APIs for patient registration or scheduling.
Here's a simplified example of a server endpoint in Node.js:

app.post("/api/assistant-selector", async (req, res) => {
  if (req.body.message?.type === "assistant-request") {
    // Lookup patient or schedule in Tasy here
    // const tasyData = await tasyAPI.registerOrSchedule(req.body);
    res.json({ assistantId: "your_assistant_id" });
  }
});

app.post("/api/assistant-selector", async (req, res) => {
  if (req.body.message?.type === "assistant-request") {
    // Lookup patient or schedule in Tasy here
    // const tasyData = await tasyAPI.registerOrSchedule(req.body);
    res.json({ assistantId: "your_assistant_id" });
  }
});

For white-label or rebranding options, please contact Vapi support directly, as the documentation does not specify public details on this process.

Sources:

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

VapiAPP•6/6/25, 11:43 PM

Hey Victor Cardoso. We do allow white labeling, so you can white label our products. We have no issues with that. In case you require a already built solution, you can check out Chat Dash. Regarding integrating Tasy, you can do it through custom toolings for your registration and appointment scheduling.

app.post("/api/assistant-selector", async (req, res) => { if (req.body.message?.type === "assistant-request") { // Lookup patient or schedule in Tasy here // const tasyData = await tasyAPI.registerOrSchedule(req.body); res.json({ assistantId: "your_assistant_id" }); } });

Is it possible to integrate VAPI with the Philips Tasy system? And does VAPI support white label dep

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