VAPI•2y ago

Together AI pipeline error

We are seeing this error quite a bit in our web calls.
pipeline-error-together-ai-llm-failed

For example,
27725f33-dfb8-4b3b-a9ed-7cf7dcb9186a
72ecb3a2-1a40-4275-b7c7-9304883e29ac
05cc2c4d-e497-45a3-9485-98743373e61b

Is there a way to get more information about this error?

Vapi•7/25/24, 4:31 PM

@dudleykong
I'm sorry to hear that you're experiencing issues with the Together AI LLM integration. The pipeline-error-together-ai-llm-failedpipeline-error-together-ai-llm-failed error indicates that there has been a failure within the processing pipeline specifically related to the Together AI LLM.

To get more information about this error, we would typically need to look into the logs associated with the error IDs you've provided. However, as a support bot, I don't have direct access to the system logs or databases.

I recommend reaching out to the support team with the error IDs you've mentioned. They will be able to investigate the issue further and provide you with more detailed information about the cause of the errors and how to resolve them.

If there's anything else I can assist you with, please let me know!

Vapi•7/25/24, 4:31 PM

You can continue this conversation by mentioning me in the message.

ill-bronzeOP•7/25/24, 4:31 PM

@Vapi How do I reach out to the support team?

Vapi•7/25/24, 4:32 PM

@dudleykong
To reach out to the support team, you can typically use one of the following methods:

Email Support: Send an email to the support team's email address, which is usually provided on the service's website or within your service documentation.
Support Ticket: If the service offers a support portal, you can log in and submit a support ticket with the details of your issue and the error IDs.
Live Chat: Some services offer live chat support on their website. Look for a chat icon on the bottom corner of the website to start a conversation.
Phone Support: If phone support is available, you can call the support number provided by the service.
Community Forums: Some services have community forums where you can post your issue and get help from both the support team and other users.
Documentation: Check the service's documentation or FAQ section for information on common errors and troubleshooting steps.

Before reaching out, make sure to have all relevant information handy, such as the error IDs, the exact error message, and any other pertinent details about your issue. This will help the support team assist you more efficiently.

If you need help with any of these steps or require further assistance, please let me know!

Iill-bronze We are seeing this error quite a bit in our web calls. pipeline-error-together-...

dangerous-fuchsia•7/25/24, 9:11 PM

Input validation error: `inputs` tokens + `max_new_tokens` must be <= 4097. Given: 3887 `inputs` tokens and 250 `max_new_tokens

Input validation error: `inputs` tokens + `max_new_tokens` must be <= 4097. Given: 3887 `inputs` tokens and 250 `max_new_tokens

dangerous-fuchsia•7/25/24, 9:11 PM

Please reduce your prompt length

Together AI pipeline error

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