deep-jade
deep-jade5w ago

"pipeline-error-google-llm-failed" Error

Getting this error when testing on the Vapi platform when trying to test my assistant Im using Gemini Live model In Hebrew
3 Replies
Vapi
Vapi5w ago
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards,
Vapi
Customer Support Team
Vapi Support Bot
To troubleshoot the "pipeline-error-google-llm-failed" error with the Gemini Live model, start by checking your Vapi dashboard's Call Logs:
Go to: Observe > Call Logs
Go to: Observe > Call Logs
Look for detailed error messages related to your failed call—these often pinpoint configuration or credential issues with the Gemini integration. This will help you identify the exact problem and take targeted action.
If you need further help, include the call ID and error details when contacting support. Sources: - Call ended reasons documentation - Debugging documentation
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
Vapi
Vapi3w ago
I sincerely apologize for the delayed response to your support request. We implemented better tracking for support tickets to ensure timely responses going forward, but due to a technical limitation, this only applies to tickets created after this past week. I'm closing this older ticket, but if your issue still needs attention, please: Reply with 'REOPEN' or Email support@vapi.ai with any updates I'll personally ensure your new request gets prompt attention. Thank you for your patience. Best regards, Vapi Support Team

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