exotic-emerald•16mo ago
pipeline-error-azure-openai-llm-failed, pipeline-error-openai-llm-failed
Hi,
I'm having these issues sometimes when I try to do a function call or tool call; what am I doing wrong? and how can I prevent it from happening again?
Thanks
these are the call IDs samples of these errors:
6d1ec7bb-2a69-4157-ae75-febfa97972a9
96a2ded8-9419-4ff9-9f31-4fa2d2c881e7
11 Replies
Hi @shahab (shah), I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.
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Answer
The errors
pipeline-error-azure-openai-llm-failed and pipeline-error-openai-llm-failed typically occur due to issues within the AI processing pipeline or the Large Language Models (LLMs) used for understanding and generating text. These issues could be related to a variety of problems, such as function execution, LLM responses, or external service integration (1) .
To prevent these issues from recurring, you can consider the following steps:
1. Check API Key and Quota Limits: Ensure that your API keys are correctly configured and that you have not exceeded any quota limits imposed by the LLM providers like OpenAI or Azure OpenAI.
2. Validate Function and Tool Configuration: Double-check the configuration of functions or tools being called. Ensure that all parameters are correctly set and that there are no syntax errors or unsupported operations.
3. Monitor Service Status: Regularly monitor the status of the LLM services you're using (OpenAI, Azure) to ensure there are no ongoing issues or outages that might be affecting your calls.
For detailed troubleshooting, you might need more specific logs or error messages that provide insight into what part of the LLM or function call is failing. If the issue persists, consider reaching out directly to the service provider with specific call IDs and error details for further assistance .
Additionally, if you're using custom configurations or specific setups that repeatedly lead to these errors, reviewing and simplifying your integration might help reduce the occurrence of these errors.exotic-emeraldOP•16mo ago
I use gpt-4o and rime-ai for most cases, and I'm not sure which Azure-Openai service I'm using. Also, it happens randomly, as I don't make any changes to the function, and when I make an inbound call again, the system works fine.
inland-turquoise•16mo ago
Issue: Timeout while receiving sequence for model provider: azure-openai
exotic-emeraldOP•16mo ago
Hi @Sahil , thanks for the reply, is it something that I can prevent from happening? Or increase the timeout? Or try to re-run the function again if the timeout happens again?
inland-turquoise•16mo ago
Sorry, for the late reply, are you still facing this issue?
exotic-emeraldOP•16mo ago
Hi @Sahil no problem, yes I still have issue with timeout, how can I increase the timeout, or try to re-run the function again if timeout happend?
Also, sometimes, I run into whispering issues with rime-ai, especially when the text is too long.
inland-turquoise•16mo ago
Can you try other voice provider?
Unfortunately, you can't. We provide you ample time, which is 20 seconds.
exotic-emeraldOP•16mo ago
Sure, I'll let you know if it happend again, thanks
inland-turquoise•16mo ago
Okay.
exotic-emeraldOP•16mo ago
Thanks