genetic-orange
genetic-orange15mo ago

Strange sound on the call.

There is a strange sound during the call. What could it be?
8 Replies
Vapi
Vapi15mo ago
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Vapi
Vapi15mo ago
@Sultan It's possible that the strange sound you're hearing during the call could be due to a few different factors, such as a poor network connection, interference from other electronic devices, or an issue with the microphone or speaker on either end of the call. To help identify and resolve the issue, you might want to check your internet connection, move to a different location, or try using a different device to see if the problem persists. If the issue continues, please provide more details or reach out to support for further assistance. You can continue this conversation by mentioning me in the message. Got it. Tagging @Vapi Team for additional help.
genetic-orange
genetic-orangeOP15mo ago
@Vapi Team
grumpy-cyan
grumpy-cyan15mo ago
Which voice provider are you using? 11labs and azure have some problems related to it.
genetic-orange
genetic-orangeOP15mo ago
Elevenlabs
grumpy-cyan
grumpy-cyan15mo ago
can you try other voice provider?
genetic-orange
genetic-orangeOP15mo ago
I need Spanish voice that’s why I use 11kabs Other providers sound like robot
grumpy-cyan
grumpy-cyan15mo ago
Man, then you need to manage this thing until it is fixed from the 11labs side.

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