Strange Call bug Need help ASAP
Hey Guys,
Need someone from Vapi to look into this immediately.
Some of our calls have this issue where its like the tts just stops working part way through the call, at first the transcripts stop working, then the AI stops responding completely. We rely heavily on accurate transcriptions as most of the logic happens post-call.
We provide phone services using Vapi for a healthcare application with over 100 clinics using our services, it is imperative that we get to the bottom of this.
Call Ids:
fa8006af-e0ec-40ed-8dc7-bbaf0e2164f2
bd0de376-a178-4a2d-bb2e-a8a8cd8c2b00
87450f72-6611-43dc-8d4a-0f8421884942
557211d5-8e56-4a32-a88a-c726538143f4
(^These were just calls that we've been made aware of. There will be a lot more that have slipped through)
Happy to pay to get someone from the Vapi team to look into this immediately.
Need someone from Vapi to look into this immediately.
Some of our calls have this issue where its like the tts just stops working part way through the call, at first the transcripts stop working, then the AI stops responding completely. We rely heavily on accurate transcriptions as most of the logic happens post-call.
We provide phone services using Vapi for a healthcare application with over 100 clinics using our services, it is imperative that we get to the bottom of this.
Call Ids:
fa8006af-e0ec-40ed-8dc7-bbaf0e2164f2
bd0de376-a178-4a2d-bb2e-a8a8cd8c2b00
87450f72-6611-43dc-8d4a-0f8421884942
557211d5-8e56-4a32-a88a-c726538143f4
(^These were just calls that we've been made aware of. There will be a lot more that have slipped through)
Happy to pay to get someone from the Vapi team to look into this immediately.
