URGENT !!!! outbound call assistant speak first message
Hi,
Can you please help me with two things
1) Add "answeronbridge"=true for my API when dialing Twilio
-------------
Communication received from twilio Team For your reference
/////
Here is the corrected TwiML: (This is a reference and values might need to be replaced.
<Response>
<Connect answerOnBridge="true">
<Stream url="wss://phone-call-websocket.oci-us-sanjose-1-backend-production3.vapi.ai/019ad492-6622-7000-8000-0bc90dddXXX/transport">
<Parameter name="callId" value="019ad492-6622-7000-8000-0bc90ddXXX/>
</Stream>
</Connect>
</Response>
/////
_
2) disable the Twilio AMD, i am now using Vapi- having both causes huge latency like 6 seconds.
--------------------------
Communication received from twilio Team For your reference
////
If you wish to disable AMD, please remove all of the following parameters from your API request, Please contact to your application account developer.
MachineDetection
AsyncAmd
Any parameters starting with MachineDetection* (e.g., MachineDetectionTimeout, MachineDetectionSilenceTimeout, etc.)
AsyncAmdStatusCallback
Once these are removed, Twilio will no longer run Answering Machine Detection on your calls.
/////
------
I already talked with Twilio team and they cannot help me and they said only Vapi team can help me. Please don't direct me to them again - i want this to be resolved super fast.
Let me know what details you need from my side to make it happen.
Keurba
Can you please help me with two things
1) Add "answeronbridge"=true for my API when dialing Twilio
-------------
Communication received from twilio Team For your reference
/////
Here is the corrected TwiML: (This is a reference and values might need to be replaced.
<Response>
<Connect answerOnBridge="true">
<Stream url="wss://phone-call-websocket.oci-us-sanjose-1-backend-production3.vapi.ai/019ad492-6622-7000-8000-0bc90dddXXX/transport">
<Parameter name="callId" value="019ad492-6622-7000-8000-0bc90ddXXX/>
</Stream>
</Connect>
</Response>
/////
_
2) disable the Twilio AMD, i am now using Vapi- having both causes huge latency like 6 seconds.
--------------------------
Communication received from twilio Team For your reference
////
If you wish to disable AMD, please remove all of the following parameters from your API request, Please contact to your application account developer.
MachineDetection
AsyncAmd
Any parameters starting with MachineDetection* (e.g., MachineDetectionTimeout, MachineDetectionSilenceTimeout, etc.)
AsyncAmdStatusCallback
Once these are removed, Twilio will no longer run Answering Machine Detection on your calls.
/////
------
I already talked with Twilio team and they cannot help me and they said only Vapi team can help me. Please don't direct me to them again - i want this to be resolved super fast.
Let me know what details you need from my side to make it happen.
Keurba
