foreign-sapphire
foreign-sapphire2h ago

Multilingual agent " URGENT": language Detection problem

I am making an ai receptionist that can speak 4 languages that is Ukrainian, Russian, english and spanish. It is gettibg spanish and English alright. But having hard time in detecting the Ukrainian and russian. When spoken to in either she repeats " i can help you in russian, Ukrainian English spanish" and then just stops. Sometiems she detects sometimes dont. Also the agent is sounding very robotic even though I am using 11labs voice and multilingual models for STT.
6 Replies
Shubham Bajaj
Shubham Bajaj2h ago
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards,
Vapi
Customer Support Team
foreign-sapphire
foreign-sapphireOP2h ago
Urgent
Vapi
Vapi2h ago
Thank you for sharing the details. To help diagnose the Ukrainian and Russian detection issue, could you specify which speech-to-text (STT) provider and model you are currently using for language detection (e.g., Deepgram Nova 2/3, Google Multilingual, Gladia, etc.)? This will help determine if your configuration supports reliable auto-detection for those languages and suggest the best next steps. Sources: - Multilingual Configuration Guide - Debugging Voice Agents - Multilingual Support Agent Example
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
rare-sapphire
rare-sapphire1h ago
I can help you providing solutions to solving this..
foreign-sapphire
foreign-sapphireOP1h ago
Stt elevenlabs claire model. For language Detection google multilingual @GIDEON have you worked on such product before?
rare-sapphire
rare-sapphire1h ago
I have worked on multilingual not once how urgent do you need the problem solved

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