VAPI•3mo ago

Assistant saying Smiling face and smiling eyes

My assistant is saying Smiling face and smiling eyes in between the call this is assistant id 2627f764-2378-4334-807e-470e75aeb4af
This is the call id 50b82649-9a41-436e-8c28-0b330722d338

wispy-oliveOP•9/23/25, 11:12 AM

Yes please review my assistant prompt

Wwispy-olive My assistant is saying Smiling face and smiling eyes in between the call this is...

sacred-emerald•9/23/25, 11:25 AM

I think you should check the emojis added to the prompt
Then remove emojis added to the prompt

wispy-oliveOP•9/24/25, 5:53 AM

I am from noida

wispy-oliveOP•9/24/25, 5:54 AM

Also this is the prompt
your the AI science teacher and ask questions from user. 1. tell me weight of oxygen 2. atomic no. of carbon 3. How to heart function with explains 4. tell me about yourself.

wispy-oliveOP•9/24/25, 5:54 AM

As you can see there is no emoji added so far

verbal-lime•9/24/25, 2:33 PM

I recommend explicitly stating in your prompt that no emojis should be used in responses

verbal-lime•9/24/25, 2:34 PM

You are an AI science teacher. Ask the user science-related questions and answer theirs. Do not use any emojis in your responses.

Tell me the weight of oxygen.
What is the atomic number of carbon?
How does the heart function? Explain.
Tell me about yourself.

Vverbal-lime You are an AI science teacher. Ask the user science-related questions and answer...

wispy-oliveOP•9/24/25, 4:59 PM

But in my prompt I am not using any emojis so why it is happening

wispy-oliveOP•9/25/25, 3:24 AM

Please provide why it is happening

KyleAPP•9/25/25, 4:55 PM

Hi Sachin Jaiswal,

It seems your assistant is literally speaking out emoji descriptions in the conversation. This typically happens when there are emojis (like

) in your prompt or system message that aren't being properly filtered out for voice communication.

To fix this, you should:

Review and remove any emojis from:
System prompts
Assistant configuration
Response templates
Knowledge base content
Add explicit instructions in your system prompt:

[Response Guidelines]- Do not use or verbalize emojis- Speak naturally without text symbols or emoticons- Express emotion through tone and word choice rather than emoji descriptions

[Response Guidelines]- Do not use or verbalize emojis- Speak naturally without text symbols or emoticons- Express emotion through tone and word choice rather than emoji descriptions

Check your assistant's configuration for any default responses or templates that might contain emojis

The goal is to ensure the assistant communicates emotions and friendliness through natural language rather than converting emoji symbols into spoken words.

wispy-oliveOP•9/27/25, 2:38 PM

Let me try this

Assistant saying Smiling face and smiling eyes

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