VAPI•3mo ago

I am not able to log in because of the bug in your identity verification.

I’ve attempted to complete the verification multiple times over the past two days, but the system gets stuck in an endless loading state and never finishes.

Email : saleeq@lokam.ai

KyleAPP•9/21/25, 5:50 PM

Hi there,

Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).

We’ll get back to you as soon as possible during our normal business hours.

If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.

Warm regards,
Vapi
Customer Support Team

Vapi Support BotAPP•9/21/25, 5:50 PM

Thank you for sharing the details. To help us investigate the endless loading issue during identity verification, could you please let us know which browser (e.g., Chrome, Firefox, Safari) and version you are using when the problem occurs?

Source:

Vapi Issue Reporting Documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

KyleAPP•9/22/25, 6:12 PM

Hi, you can login now.

significant-grayOP•9/25/25, 9:28 AM

Thank you

I am not able to log in because of the bug in your identity verification.

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