Warm Transfer Not Working
Issue:
Using Warm Transfer with Summary (Twilio), when the assistant forwards the call the connection is made immediately but no summary is played (tried other transfer modes as well, still not working).
Recent Call Ids:
f3b51cc0-0456-4736-bbe9-0acb1e53dd0f
cffcb5af-f283-4392-9b65-34d771593237
1d474d68-2006-4c7b-8a79-04e881b1dc0e
2264cad3-daf6-4abf-91e0-682881380e9a
LMK WHAT ELSE IS NEEDED FROM MY SIDE TO MAKE THIS WORK
Using Warm Transfer with Summary (Twilio), when the assistant forwards the call the connection is made immediately but no summary is played (tried other transfer modes as well, still not working).
Recent Call Ids:
f3b51cc0-0456-4736-bbe9-0acb1e53dd0f
cffcb5af-f283-4392-9b65-34d771593237
1d474d68-2006-4c7b-8a79-04e881b1dc0e
2264cad3-daf6-4abf-91e0-682881380e9a
LMK WHAT ELSE IS NEEDED FROM MY SIDE TO MAKE THIS WORK
