rising-crimson
rising-crimson3w ago

Transfer Call "Warm transfer -Experimental" not working

I set everything up correct, and every other transfer mode is working correct as described in the docs, but when i try the warm transfer -experimental, which i want to use, to have the function of a fallback, if nothing is reachable, i do not even get the call forwarded at all. Why is it not working? Any major problems with that currently? It just keeps ringing on one end, and the destination does not receive any call.
3 Replies
Shubham Bajaj
Shubham Bajaj2w ago
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.
rising-crimson
rising-crimsonOP2w ago
i wanted to test it again, currently it looks as it is working as it should. Does the Experimental naming actually mean that it is a experimental feature ?
Shubham Bajaj
Shubham Bajaj2w ago
It is somewhat experimental since it was created for non-SIP transfers, but it was recently updated with more robust features which give it more options and flexibility than all the other transfer methods. Glad its working for you and let us know if you run into any other issues

Did you find this page helpful?