still-limeS
VAPI5mo ago
still-lime

Warm Transfer Not Working

I have a SIP Trunk from Twilio setup and I have made sure that the Call Transfer (SIP REFER) is Enabled. I can not get the "Warm Transfer with Summary" to work. The calls gets forwarded to sip:+XXX@XXX.pstn.twilio.com but a summary is never played/spoken

Tool ID: 2bb4c51e-cf21-480d-b266-281140738ad0
Assistant ID: dd9eef17-c1c3-480f-9fbf-2ecae8779806

Call IDs:
79e9ff23-8331-4f41-a116-03740e49989f
0b02e751-16f3-4795-97b5-8592e6c2e7b4
ecf4e3bd-66fd-4f34-b9be-2ee395a774de
e119a01b-f48a-45a4-90bc-c7e57a9d781a
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