yappiest-sapphire•6d ago
URGENT help pls
I can't create an account pls help meeee
4 Replies
Hi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Vapi
Customer Support Team
Hi folg_mateo,
I understand you're having trouble logging into your account even after resetting your password multiple times. Here are some steps you can try:
1. Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve login issues. You can find this option in your browser settings under privacy or history.
2. Use a Private Browser Window: Try logging in using an incognito or private window, which often bypasses any cached files.
3. Check Email for Verification: Ensure that you have received any verification or confirmation emails in case there's a step you missed.
4. Double-check Credentials: When resetting your password, ensure that you enter your new password correctly without any typos.
If these steps don’t resolve the issue, consider checking out the issue reporting guide for further assistance on how to effectively report your issue. Let us know if it worked for you.
How to Report Issues Effectively | Vapi
Learn how to structure your issue reports for fast and accurate resolution
yappiest-sapphireOP•3d ago
I already tried deleting the cookies, but it just tells me error, I tried from another PC and it let me.
Glad the issue was resolved. Please reach out to us if you have any other questions regarding this issue