Returning to original assistant with warm-transfer-experimental
I want to transfer back to the original assistant if the call cannot be transferred (hangup, voicemail, rejection, etc.)
I attached my transferCall tool config.
Call ID: 149f4e0a-941e-4420-9b7d-604a81d45a43
Timestamp: 22:19:24:329
Expected Behavior:
Transfer back to original agent when the call was not picked up
Actual Behavior:
Ended call
I attached my transferCall tool config.
Call ID: 149f4e0a-941e-4420-9b7d-604a81d45a43
Timestamp: 22:19:24:329
Expected Behavior:
Transfer back to original agent when the call was not picked up
Actual Behavior:
Ended call
config.txt4.17KB
