Vapi not saying variables
Hey guys, I just started using vapi I’m a contractor and I’m trying to have him call leads and schedule them for an estimate.
I managed to get ghl to push a call to it but it won’t say the customer name for the life of me
{
"assistantId": "842a3534-8738-479b-89c3-19c1e7189b05",
"phoneNumberId": "6592956d-736b-4e83-8cf1-8f83eef46e27",
"customer": {
"number": "{{number_formatter.1.result}}",
"name": "{{contact.name}}",
"assistantOverrides": {
"variableValues": {
"customerName": "{{contact.first_name}}"
}
}
}
}
JSON checks out and on the starting promt it has
Hi, is this {{customerName}}?
But he just stays blank. I had ghl push a text message first to mee the contact name to confirm it actually pushes the name and it’s not blank but vapi wont say it. Am I missing anything?
I managed to get ghl to push a call to it but it won’t say the customer name for the life of me
{
"assistantId": "842a3534-8738-479b-89c3-19c1e7189b05",
"phoneNumberId": "6592956d-736b-4e83-8cf1-8f83eef46e27",
"customer": {
"number": "{{number_formatter.1.result}}",
"name": "{{contact.name}}",
"assistantOverrides": {
"variableValues": {
"customerName": "{{contact.first_name}}"
}
}
}
}
JSON checks out and on the starting promt it has
Hi, is this {{customerName}}?
But he just stays blank. I had ghl push a text message first to mee the contact name to confirm it actually pushes the name and it’s not blank but vapi wont say it. Am I missing anything?