5 seconds+ latencyy

then-purple · 2025-07-22T19:44:04.061Z

I get vey high latency via calls on phone

P

progressive-amaranth•7/22/25, 8:34 PM

i get the same

V

VapiAPP•7/25/25, 12:45 AM

Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.

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then-purpleOP•7/25/25, 6:26 AM

like every call i have with a twili importend number

Ccomprehensive-tomato Hi, could you please provide a call id where you experienced this issue? We woul...

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then-purpleOP•7/25/25, 6:27 AM

i have routed twilo via a europe region ,i am in romania , didnt help at all
here is the id of one oh my calls aafbc4a3-3d96-42d8-95ca-dd77a5feac5c

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VapiAPP•7/29/25, 7:48 PM

We are seeing some places in your configuration that could use some optimization. Please use this in your assistant configuration and let us know if the situation improves:

"transcriber": {
  "provider": "deepgram",
  "language": "ro",
  "model": "nova-3-general"
},
"startSpeakingPlan": {
  "waitSeconds": 0.2,
  "smartEndpointingEnabled": true,
  "transcriptionEndpointingPlan": {
    "onPunctuationSeconds": 0.03,
    "onNoPunctuationSeconds": 0.5,
    "onNumberSeconds": 0.2
  }
}

"transcriber": {
  "provider": "deepgram",
  "language": "ro",
  "model": "nova-3-general"
},
"startSpeakingPlan": {
  "waitSeconds": 0.2,
  "smartEndpointingEnabled": true,
  "transcriptionEndpointingPlan": {
    "onPunctuationSeconds": 0.03,
    "onNoPunctuationSeconds": 0.5,
    "onNumberSeconds": 0.2
  }
}

"transcriber": {
  "provider": "deepgram",
  "language": "ro",
  "model": "nova-3-general"
},
"startSpeakingPlan": {
  "waitSeconds": 0.2,
  "smartEndpointingEnabled": true,
  "transcriptionEndpointingPlan": {
    "onPunctuationSeconds": 0.03,
    "onNoPunctuationSeconds": 0.5,
    "onNumberSeconds": 0.2
  }
}

"transcriber": {
  "provider": "deepgram",
  "language": "ro",
  "model": "nova-3-general"
},
"startSpeakingPlan": {
  "waitSeconds": 0.2,
  "smartEndpointingEnabled": true,
  "transcriptionEndpointingPlan": {
    "onPunctuationSeconds": 0.03,
    "onNoPunctuationSeconds": 0.5,
    "onNumberSeconds": 0.2
  }
}

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progressive-amaranth•7/30/25, 5:23 PM

Oh nice

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progressive-amaranth•7/30/25, 5:23 PM

Awesome thank you man imma add this in

Tthen-purple i have routed twilo via a europe region ,i am in romania , didnt help at all ...

P

progressive-amaranth•7/30/25, 5:24 PM

bro how do you route like that is in in twilio settings?

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VapiAPP•7/31/25, 7:42 AM

The settings I provided are for the /assistant API endpoint for VAPI. If you need additional support with implementing them, let me know

5 seconds+ latencyy

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