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Frozen wallet issues

We have tried using two separate debit cards to purchase credits from our vapi account, but the payment keeps failing. Both cards are funded.
Workflow ID - 5e863451-8c96-4484-9eb5-2a4ed2d1339d
The expected response is to get the card added tp purchase credits
Kindly assist in resolving this issue @Vapi @Duckie @hobzyx
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