VAPI•8mo ago

Upgraded billing dashboard shows wrong concurrency

I upgraded the billing dashboard. But now it shows my concurrency lines as 0, even though I believe I am paying for 10.

How do I know ? What is the correct situation ? It is very critical that I dont have 1.

VapiAPP•5/17/25, 4:59 AM

Hey,

Could you please schedule a brief call at your convenience so we can discuss this matter in detail?

Kindly use the following link to book a suitable time: https://calendly.com/shubham-vapi/chat-30m.

popular-magentaOP•5/21/25, 6:33 AM

I scheduled the first available appointment. Its in 1 month.

The answer should be a simple lookup.

popular-magentaOP•5/21/25, 6:34 AM

I need to know this asap, and it is supposed to be visible in the user dashboard. Please look into how you could help me with this.

VapiAPP•5/21/25, 12:26 PM

Can you send me the org_id? Will take a look into it.

popular-magentaOP•5/22/25, 1:00 AM

I couldnt dm you, should I sent it here ? It ends in 5b1218c356f0.

VapiAPP•5/22/25, 5:26 AM

Hey Amanski, you can share your org ID here as well.

popular-magentaOP•6/11/25, 8:08 AM

add56255-bfe7-43b6-bcba-5b1218c356f0

VapiAPP•6/12/25, 10:28 AM

Hey Amanski, I don't see any concurrency lines which was purchased Can you please re-check?

Upgraded billing dashboard shows wrong concurrency

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