Urgent Issue: Voice Assistant Repeats Letters and Punctuation Incorrectly
Hi @Vapi @Duckie @Shubham Bajaj ,
I'm facing a critical issue where the voice assistant repeats user inputs incorrectly by spelling out each letter and punctuation mark twice. This makes confirmations confusing.
Please refer to Call ID:
From the logs:
Could you please investigate and suggest a permanent fix as soon as possible—this is critical for correct confirmations.
I'm facing a critical issue where the voice assistant repeats user inputs incorrectly by spelling out each letter and punctuation mark twice. This makes confirmations confusing.
Please refer to Call ID:
68121fca-9e05-4bd6-9984-f19983da4760. At 1:40, I spelled a VM name, and at 2:07, the agent repeated it inaccurately.From the logs:
Voice input for confirmation: v (vee) b (bee) 2 (two) hyphen (-) v (vee) c (see) 2 (two) 1 (one) hyphen (-) w (double-u) 0 (zero) 1 (one) hyphen (-) e (e) s (s) x (x) 0 (zero) 0 (zero) 8 (eight) dot (.) I (eye) a (ay) s (s) dot (.) e (e) t (t) h (aitch) a (ay) n (en) dot (.) s (s) e (e) r (ar) v (vee) i (eye) c (see) e (e) s (s)Could you please investigate and suggest a permanent fix as soon as possible—this is critical for correct confirmations.
