Vapi helps developers build, test, and deploy voice agents at scale. We enable everything in between the raw models and production, including telephony, test suites, and real-time analytics.
It sounds frustrating to have your agent working perfectly in the browser but not responding when triggered through the API call. Since you’re receiving the call but the agent isn’t proceeding with the script or hearing you, it could be related to how the voice input is being handled or how the API request is set up. Double-checking the configuration and any differences between your local setup and the API-triggered environment might help pinpoint the issue. If you’ve already ruled out trial limitations, focusing on the webhook and database integration, as well as any audio input settings, could be useful next steps.
It sounds frustrating to have your agent working perfectly in the browser but not responding when triggered through the API call. Since you’re receiving the call but the agent isn’t proceeding with the script or hearing you, it could be related to how the voice input is being handled or how the API request is set up. Double-checking the configuration and any differences between your local setup and the API-triggered environment might help pinpoint the issue. If you’ve already ruled out trial limitations, focusing on the webhook and database integration, as well as any audio input settings, could be useful next steps.