flat-fuchsia•6mo ago

Finding total price per agent

Hi! I’m currently using Vapi to build an AI receptionist and I’m trying to figure out how to price this for clients, but I’m having a hard time finding a clear cost breakdown. Could someone help clarify if there's a way to see the full pricing breakdown per stack (like Vapi, Deepgram, GPT, etc.)? Thanks in advance, I really want to make sure we price this accurately for scale!

24 Replies

Vapi•6mo ago

According to Vapi's documentation, you can view a detailed cost breakdown for each call in the Vapi dashboard at dashboard.vapi.ai/calls. The breakdown includes: - STT (Speech-to-text): Deepgram costs (~$0.01/min) - LLM: GPT-4o costs - TTS: Eleven Turbo v2 5 costs - Vapi: Platform fee ($0.05/min) - Transport: Telephony costs Are you looking for historical cost data for your existing calls, or are you trying to estimate future costs for different configurations to price your service? Sources: - Vapi Pricing - Vapi Estimating Costs - Vapi Billing Examples

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

flat-fuchsiaOP•6mo ago

Hi! I checked the /calls dashboard as suggested, but it doesn’t actually show a cost breakdown per call — there’s no STT, LLM, TTS, or telephony cost visible, just the basic call log and a "Cost" filter with no data. I’m planning to offer this service to clients and I really need to calculate the full cost per assistant (GPT, ElevenLabs, phone, etc.) — is there any ETA on when that breakdown will actually be available? Or is there another way to get this info? Right now, I’m just guessing the cost per minute, which makes it really hard to build a pricing model. I am looking for historical cost data for our existing calls, as well as trying to estimate future costs for different configurations to price our service. Thanks so much! Beam

optimistic-gold•6mo ago

@Beam The best way to get the Cost per Call is using our REST API. Check this doc https://docs.vapi.ai/api-reference/calls/get#response.body.costs It will tell you the total cost and the breakdown per provider used.

Get Call | Vapi

optimistic-gold•6mo ago

You can also see this info if you click on a Call from the dashboard then go to Call Cost

flat-fuchsiaOP•6mo ago

I tried accessing the pricing documentation links shared earlier (Vapi Pricing, Estimating Costs, Billing Examples), but they’re all returning 404 errors.

flat-fuchsiaOP•6mo ago

Thank you!!

flat-fuchsiaOP•6mo ago

@Steven I checked a few call logs and clicked into the call detail page, but I don’t see the “Call Cost” tab or cost breakdown like the screenshot you shared, just Logs, Transcripts, etc. Is this because I’m still on free minutes? Or do I need a specific account role or plan to see cost data per call?

optimistic-gold•6mo ago

Hm, let me take a look, can you please copy the Call ID from the top right corner and send it here

flat-fuchsiaOP•6mo ago

Here's one of the call ID 35199840-a1ea-479f-a025-6a08ca4ca8dd thank you so much! 8d5b6b7d-2709-4314-bb3e-58ab24400603 this call is made with actual phone number this call was made on the web pls let me know if there's any update, thank you!

quickest-silver•6mo ago

@Beam are you on on free tier or paid tier? On free tier you don't see pricing information in the dashboard. 🙂

flat-fuchsiaOP•6mo ago

Right now I am on free tier, thanks for the info! @Letter Just to make sure I understand correctly: Right now, there’s no way for me to view or predict future per-call costs until I exceed 1,000 minutes and switch to the paid plan, is that correct? Also, when I do move onto the paid tier (usage above 1,000 mins), the call cost breakdown visible in the logs will include the following components, right? LLM (e.g. GPT-4o): Based on prompt and completion tokens TTS (e.g. ElevenLabs): Based on characters used for text-to-speech STT (e.g. Deepgram): Based on call duration for transcription Vapi Voice Minutes: $0.05 per minute after 1,000 free minutes Phone Number Rental: Monthly fee per number (depends on provider) Telephony Costs: Varies based on used (depends on usage per number) Is there anything else I should factor in? @Duckie

genetic-orange•6mo ago

Where on earth can one find Vapi pricing? There is no pricing page anywhere

Shubham Bajaj•6mo ago

Hey Beam, and Cherry can you guys share the call ID. I can help you guys with the detailed cost breakdown because of our new plan we don't display call costs.

flat-fuchsiaOP•6mo ago

@Shubham Bajaj Hi, is this the call ID: e39a08d0-e508-4c6f-9b3f-c26c8ee65a57 Thanks Shubham!

Shubham Bajaj•6mo ago

@cherry, please provide a call ID that you would like a cost estimate for
@Beam, we will also send you estimate

flat-fuchsiaOP•6mo ago

thank you, looking forward to your response

Shubham Bajaj•6mo ago

@Beam

[
  {
    "type": "transcriber",
    "cost": 0.02397946
  },
  {
    "type": "model",
    "cost": 0.0215575
  },
  {
    "type": "voice",
    "cost": 0.06725
  },
  {
    "type": "vapi",
    "cost": 0.10865
  },
  {
    "type": "analysis",
    "cost": 0.002454
  },
  {
    "type": "analysis",
    "cost": 0.004398
  },
  {
    "type": "knowledge-base",
    "cost": 0
  }
]

[
  {
    "type": "transcriber",
    "cost": 0.02397946
  },
  {
    "type": "model",
    "cost": 0.0215575
  },
  {
    "type": "voice",
    "cost": 0.06725
  },
  {
    "type": "vapi",
    "cost": 0.10865
  },
  {
    "type": "analysis",
    "cost": 0.002454
  },
  {
    "type": "analysis",
    "cost": 0.004398
  },
  {
    "type": "knowledge-base",
    "cost": 0
  }
]

flat-fuchsiaOP•6mo ago

Thank you so much, this is the per minuite cost with the current setting for the Agent I provide right?

Shubham Bajaj•6mo ago

@beam this is the total for the specific call

flat-fuchsiaOP•6mo ago

Hi I have a few questions regarding the pricing details you provided for the assistant ID I shared. 1. Could you please clarify if the provided costs are per minute based on the current settings (GPT model, Voice (TTS), Transcriber (STT), and Model (LLM))? Since I provided the assistant ID instead of the caller ID, does this mean the cost you provided is the cost per minute for this specific assistant? 2. If the costs are for a "specific call," could you explain which call you are referring to? How long was the call that you used to calculate the total cost? I would like to know how long the "specific call" was in order to calculate the cost per minute for future calls. 3. Since I am still on the free plan, I’m curious about the Vapi charges. Why am I seeing a charge for Vapi? Could you explain what this cost covers and why it is showing up on the free plan? 4.Additionally, I noticed there are analysis charges. Could you clarify what this refers to and how it is calculated? 5. I also noticed the cost for Voice (TTS), but I am using ElevenLabs for the cloned voice. We are already paying ElevenLabs for this, so I’m wondering why there is an additional cost for the voice here. Could you please clarify this as well? I’d really appreciate your help in understanding how these costs are structured and how I can calculate future expenses based on call duration. So we can properly figure out when selling to clients. Thank you so much!

flat-fuchsiaOP•6mo ago

which ID was the pricing was from? 35199840-a1ea-479f-a025-6a08ca4ca8dd or 8d5b6b7d-2709-4314-bb3e-58ab24400603 or e39a08d0-e508-4c6f-9b3f-c26c8ee65a57? I realized I gave 3 ID in total!

Shubham Bajaj•6mo ago

For this call ID e39a08d0-e508-4c6f-9b3f-c26c8ee65a57, I have shared the pricing with you.

flat-fuchsiaOP•6mo ago

Thanks for your response Shubbam, so that means for this call ID e39a08d0-e508-4c6f-9b3f-c26c8ee65a57 (this specific agent), the price per min is [ { "type": "transcriber", "cost": 0.02397946 }, { "type": "model", "cost": 0.0215575 }, { "type": "voice", "cost": 0.06725 }, { "type": "vapi", "cost": 0.10865 }, { "type": "analysis", "cost": 0.002454 }, { "type": "analysis", "cost": 0.004398 }, { "type": "knowledge-base", "cost": 0 } ] is that correct? Because this is the Agent ID: e39a08d0-e508-4c6f-9b3f-c26c8ee65a57 So im trying to figure out if this is the cost per min for this agent or which specific call from this agent, like how long is the length of the call for this cost or this is the flat cost /min

Shubham Bajaj•6mo ago

length of call

Finding total price per agent

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