VAPI•8mo ago

Finding total price per agent

Hi! I’m currently using Vapi to build an AI receptionist and I’m trying to figure out how to price this for clients, but I’m having a hard time finding a clear cost breakdown.

Could someone help clarify if there's a way to see the full pricing breakdown per stack (like Vapi, Deepgram, GPT, etc.)?

Thanks in advance, I really want to make sure we price this accurately for scale!

Vapi Support BotAPP•4/25/25, 2:05 AM

According to Vapi's documentation, you can view a detailed cost breakdown for each call in the Vapi dashboard at dashboard.vapi.ai/calls. The breakdown includes:

STT (Speech-to-text): Deepgram costs (~$0.01/min)
LLM: GPT-4o costs
TTS: Eleven Turbo v2 5 costs
Vapi: Platform fee ($0.05/min)
Transport: Telephony costs

Are you looking for historical cost data for your existing calls, or are you trying to estimate future costs for different configurations to price your service?

Sources:

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

welcome-indigoOP•4/25/25, 2:14 AM

Hi! I checked the /calls dashboard as suggested, but it doesn’t actually show a cost breakdown per call — there’s no STT, LLM, TTS, or telephony cost visible, just the basic call log and a "Cost" filter with no data.

I’m planning to offer this service to clients and I really need to calculate the full cost per assistant (GPT, ElevenLabs, phone, etc.) — is there any ETA on when that breakdown will actually be available? Or is there another way to get this info?

Right now, I’m just guessing the cost per minute, which makes it really hard to build a pricing model.

I am looking for historical cost data for our existing calls, as well as trying to estimate future costs for different configurations to price our service.

Thanks so much!
Beam

specific-silver•4/25/25, 2:16 AM

@Beam The best way to get the Cost per Call is using our REST API. Check this doc

https://docs.vapi.ai/api-reference/calls/get#response.body.costs

It will tell you the total cost and the breakdown per provider used.

Get Call | Vapi

specific-silver•4/25/25, 2:17 AM

You can also see this info if you click on a Call from the dashboard then go to Call Cost

welcome-indigoOP•4/25/25, 2:17 AM

I tried accessing the pricing documentation links shared earlier (Vapi Pricing, Estimating Costs, Billing Examples), but they’re all returning 404 errors.

Sspecific-silver @Beam The best way to get the Cost per Call is using our REST API. Check this do...

welcome-indigoOP•4/25/25, 2:18 AM

Thank you!!

welcome-indigoOP•4/25/25, 2:28 AM

@Steven I checked a few call logs and clicked into the call detail page, but I don’t see the “Call Cost” tab or cost breakdown like the screenshot you shared, just Logs, Transcripts, etc.

Is this because I’m still on free minutes? Or do I need a specific account role or plan to see cost data per call?

specific-silver•4/25/25, 2:36 AM

Hm, let me take a look, can you please copy the Call ID from the top right corner and send it here

welcome-indigoOP•4/25/25, 2:39 AM

Here's one of the call ID 35199840-a1ea-479f-a025-6a08ca4ca8dd thank you so much!

welcome-indigoOP•4/25/25, 2:40 AM

8d5b6b7d-2709-4314-bb3e-58ab24400603 this call is made with actual phone number

Wwelcome-indigo Here's one of the call ID 35199840-a1ea-479f-a025-6a08ca4ca8dd thank you so mu...

welcome-indigoOP•4/25/25, 2:41 AM

this call was made on the web

welcome-indigoOP•4/25/25, 3:21 AM

pls let me know if there's any update, thank you!

technological-jade•4/25/25, 4:50 AM

@Beam are you on on free tier or paid tier? On free tier you don't see pricing information in the dashboard.

welcome-indigoOP•4/25/25, 4:52 AM

Right now I am on free tier, thanks for the info! @Letter

welcome-indigoOP•4/25/25, 7:16 AM

Just to make sure I understand correctly:

Right now, there’s no way for me to view or predict future per-call costs until I exceed 1,000 minutes and switch to the paid plan, is that correct?

Also, when I do move onto the paid tier (usage above 1,000 mins), the call cost breakdown visible in the logs will include the following components, right?

LLM (e.g. GPT-4o): Based on prompt and completion tokens

TTS (e.g. ElevenLabs): Based on characters used for text-to-speech

STT (e.g. Deepgram): Based on call duration for transcription

Vapi Voice Minutes: $0.05 per minute after 1,000 free minutes

Phone Number Rental: Monthly fee per number (depends on provider)

Telephony Costs: Varies based on used (depends on usage per number)

Is there anything else I should factor in? @Duckie

rubber-blue•4/26/25, 9:57 AM

Where on earth can one find Vapi pricing?

rubber-blue•4/26/25, 9:57 AM

There is no pricing page anywhere

KyleAPP•4/27/25, 8:17 PM

Hey Beam, and Cherry can you guys share the call ID. I can help you guys with the detailed cost breakdown because of our new plan we don't display call costs.

welcome-indigoOP•4/29/25, 3:29 AM

@Shubham Bajaj Hi, is this the call ID: e39a08d0-e508-4c6f-9b3f-c26c8ee65a57

Thanks Shubham!

KyleAPP•5/2/25, 12:57 AM

@cherry, please provide a call ID that you would like a cost estimate for
@Beam, we will also send you estimate

Ccomprehensive-tomato @cherry, please provide a call ID that you would like a cost estimate for @Bea...

welcome-indigoOP•5/5/25, 5:35 AM

thank you, looking forward to your response

KyleAPP•5/5/25, 1:07 PM

@Beam

[
  {
    "type": "transcriber",
    "cost": 0.02397946
  },
  {
    "type": "model",
    "cost": 0.0215575
  },
  {
    "type": "voice",
    "cost": 0.06725
  },
  {
    "type": "vapi",
    "cost": 0.10865
  },
  {
    "type": "analysis",
    "cost": 0.002454
  },
  {
    "type": "analysis",
    "cost": 0.004398
  },
  {
    "type": "knowledge-base",
    "cost": 0
  }
]

[
  {
    "type": "transcriber",
    "cost": 0.02397946
  },
  {
    "type": "model",
    "cost": 0.0215575
  },
  {
    "type": "voice",
    "cost": 0.06725
  },
  {
    "type": "vapi",
    "cost": 0.10865
  },
  {
    "type": "analysis",
    "cost": 0.002454
  },
  {
    "type": "analysis",
    "cost": 0.004398
  },
  {
    "type": "knowledge-base",
    "cost": 0
  }
]

Ccomprehensive-tomato @Beam ``` [ { "type": "transcriber", "cost": 0.02397946 }, { ...

welcome-indigoOP•5/6/25, 2:45 AM

Thank you so much, this is the per minuite cost with the current setting for the Agent I provide right?

KyleAPP•5/6/25, 6:44 PM

@beam this is the total for the specific call

Ccomprehensive-tomato @beam this is the total for the specific call

welcome-indigoOP•5/7/25, 5:32 AM

Hi

I have a few questions regarding the pricing details you provided for the assistant ID I shared.

Could you please clarify if the provided costs are per minute based on the current settings (GPT model, Voice (TTS), Transcriber (STT), and Model (LLM))? Since I provided the assistant ID instead of the caller ID, does this mean the cost you provided is the cost per minute for this specific assistant?
If the costs are for a "specific call," could you explain which call you are referring to? How long was the call that you used to calculate the total cost? I would like to know how long the "specific call" was in order to calculate the cost per minute for future calls.
Since I am still on the free plan, I’m curious about the Vapi charges. Why am I seeing a charge for Vapi? Could you explain what this cost covers and why it is showing up on the free plan?
4.Additionally, I noticed there are analysis charges. Could you clarify what this refers to and how it is calculated?
I also noticed the cost for Voice (TTS), but I am using ElevenLabs for the cloned voice. We are already paying ElevenLabs for this, so I’m wondering why there is an additional cost for the voice here. Could you please clarify this as well?

I’d really appreciate your help in understanding how these costs are structured and how I can calculate future expenses based on call duration. So we can properly figure out when selling to clients.

Thank you so much!

welcome-indigoOP•5/7/25, 9:15 AM

which ID was the pricing was from? 35199840-a1ea-479f-a025-6a08ca4ca8dd or
8d5b6b7d-2709-4314-bb3e-58ab24400603 or e39a08d0-e508-4c6f-9b3f-c26c8ee65a57? I realized I gave 3 ID in total!

KyleAPP•5/10/25, 3:33 AM

For this call ID e39a08d0-e508-4c6f-9b3f-c26c8ee65a57e39a08d0-e508-4c6f-9b3f-c26c8ee65a57, I have shared the pricing with you.

Ccomprehensive-tomato For this call ID `e39a08d0-e508-4c6f-9b3f-c26c8ee65a57`, I have shared the prici...

welcome-indigoOP•5/14/25, 8:11 AM

Thanks for your response Shubbam, so that means for this call ID e39a08d0-e508-4c6f-9b3f-c26c8ee65a57 (this specific agent), the price per min is

[
{
"type": "transcriber",
"cost": 0.02397946
},
{
"type": "model",
"cost": 0.0215575
},
{
"type": "voice",
"cost": 0.06725
},
{
"type": "vapi",
"cost": 0.10865
},
{
"type": "analysis",
"cost": 0.002454
},
{
"type": "analysis",
"cost": 0.004398
},
{
"type": "knowledge-base",
"cost": 0
}
]

is that correct?

welcome-indigoOP•5/15/25, 2:28 AM

Because this is the Agent ID: e39a08d0-e508-4c6f-9b3f-c26c8ee65a57

So im trying to figure out if this is the cost per min for this agent or which specific call from this agent, like how long is the length of the call for this cost or this is the flat cost /min

KyleAPP•5/15/25, 2:49 AM

length of call

[ { "type": "transcriber", "cost": 0.02397946 }, { "type": "model", "cost": 0.0215575 }, { "type": "voice", "cost": 0.06725 }, { "type": "vapi", "cost": 0.10865 }, { "type": "analysis", "cost": 0.002454 }, { "type": "analysis", "cost": 0.004398 }, { "type": "knowledge-base", "cost": 0 } ]

Finding total price per agent

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