Transcript is showing 1 turn per agent word. Feels broken

instant-harlequin · 2025-12-11T00:30:21.845Z

Linked the image, call id is 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e. But the agent transcript is 1 message for the whole sentence, then 1 message per word. We're unable to filter out the single word duplicate messages, which makes us unable to show the whole conversation in our UI

V

Vapi Support BotAPP•12/11/25, 12:31 AM

To address the transcript splitting issue:
Please review the call in your Vapi dashboard under

Observe > Call Logs

Observe > Call Logs

Observe > Call Logs

Observe > Call Logs using the provided Call ID. If the transcript still shows one message per word, report this directly to the Vapi team by including the Call ID, a description, and a screenshot. This will help the team investigate and resolve the transcript formatting problem quickly.
Example report format:

Call ID: 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

For more details, see the Vapi debugging guide.

Source:

Debugging | Vapi Documentation

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

C

clean-aquamarine•12/11/25, 10:25 AM

Even I'm facing the same issue. @Duckie

V

Vapi Support BotAPP•12/11/25, 10:26 AM

To escalate the transcript splitting issue:
Please submit a report to the Vapi team using the following format:

Call ID: [your call id]
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: [your call id]
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: [your call id]
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

Call ID: [your call id]
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]

This will help the team investigate and resolve the problem efficiently. For more details, see the Vapi issue reporting guide.

Source:

How to Report Issues Effectively | Vapi Documentation

I

instant-harlequinOP•12/12/25, 7:31 PM

@Sathvika M we fixed this by changing to weekly releases

Transcript is showing 1 turn per agent word. Feels broken

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