modern-teal•2mo ago
Price Variability
I'm a bit confused on how pricing is supposed to work here. We have ONE assistant, configured with Open AI Chat GPT 4o cluster (standard), using our own eleven labs key.
20 second call was: $0.07 ($0.21/min)
39 second call was: $0.10 ($0.15/min)
38 second call was: $0.13 ($0.20/min)
50 second call was: $0.12 ($0.144/min
2 minute 15 second call was: $0.68 ($0.30/min)
3 minute 20 second call was: $0.90 ($0.27/min)
4 minute 57 second call was: $1.48 ($0.29/min)
This makes it a bit difficult to chage our clients a fee - if we cannot actually estimate what the actual per minute fee is. When we look at the assistant itself in VAPI it states .19/min, but that's clearly not the case.
6 Replies
To get a clear, actionable estimate of your per-minute costs, use Vapi's billing dashboard, which breaks down charges by call and provider.
Go to Vapi Billing Page to view detailed cost breakdowns for each call, including Vapi's fixed fee and any variable provider charges (OpenAI, ElevenLabs, etc.).
This will help you identify the exact source of variability and set a more predictable client fee. Sources: - Vapi Billing: Estimating Costs - Vapi Pricing - Vapi FAQ
Go to Vapi Billing Page to view detailed cost breakdowns for each call, including Vapi's fixed fee and any variable provider charges (OpenAI, ElevenLabs, etc.).
This will help you identify the exact source of variability and set a more predictable client fee. Sources: - Vapi Billing: Estimating Costs - Vapi Pricing - Vapi FAQ
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
rare-sapphire•2mo ago
LOL your Vapi Billing & Vapi Pricing links point to 404 pages
Thanks for flagging that. Here is the billing page link that is actually valid: https://dashboard.vapi.ai/settings/billing
extended-salmon•4w ago
I WONDER BUT U DELAY RESPONDING, RIGHT NOW WE ARE SITITNG WAIIT FOR U TO GIVE US A GOOD RANGE IN PRICING AS THE ONE ARE CONFUSING AND WE ARE WAITING FOR U TO IN PRODUCTION
PRICING IS THE MOST CONFUSING THING ALSO DO THE VAPI SELF HOSTED NUMBERS WORKS ON
IN PRODUCTION
We only have two plans
self-serve and enterprise . Enterprise pricing is custom and calculated once you have the plan. If you are on self-serve, the pricing is pretty straight forward. There is a pricing calculator at the bottom of the pricing page which can help estimate costs for you.
As far as Vapi numbers, if you are talking about Vapi free numbers they work in production but we advise using them for production because of their daily call limit (which is 10 calls per day)extended-salmon•2w ago
Well we want enterprise plan, i mean we even finished our product but just we need to communicate with u and go with enterprise
I have recently shared an email about the product description and u would even recommend us what to do but coming to communication
i have filled the enterprise plan form since last week i dont know
team@wecollections.us