robust-apricot•15mo ago
import a call list for Outbound calls
Hi! Can you help me out, please? How to import a call list that will be used for Outbound calls in Vapi? Thanks!!
10 Replies
Relevant threads
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- <#1247258204631470161>
@Jhoi
Absolutely, I'd be happy to help you with that! To import a call list for outbound calls in VAPI, you would typically need to follow these steps:
1. Prepare your call list in the correct format, often as a CSV or JSON file, depending on what VAPI supports.
2. Use an API endpoint provided by VAPI that allows for importing call lists. This might involve sending a POST request to the API with your call list data.
3. Include necessary headers such as your Authorization token to authenticate the request.
4. Handle the response from the API to confirm the successful import of the call list.
Since the specific details can vary based on the VAPI you're using, you'll need to refer to the official documentation for the exact API endpoint and the required format for the call list. If you have the documentation or any additional details, I can provide more precise instructions.
If you're ready to proceed and have the call list and necessary details, I can guide you through the process or provide sample code. Otherwise, if you need more information on the specific API endpoint or format, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
robust-apricotOP•15mo ago
@Vapi Thanks! Can you provide me please with more instructions. I will be using Google sheet for contact list. If you also have video tutorial that would be great.
@Vapi Thanks! Can you provide me please with more instructions. I will be using Google sheet for contact list. If you also have video tutorial that would be great.
@Jhoi
I'm glad to provide more instructions! Using a Google Sheet for your contact list is a common approach. Here's a general process you can follow:
1. Prepare Your Google Sheet:
- Ensure that your Google Sheet is properly formatted with columns for all the necessary information, such as phone numbers, names, and any other relevant details.
- Make sure the sheet is accessible to the API, which might involve setting up Google Sheets API or sharing the sheet with a service account.
2. Export the Data:
- You will need to export the data from Google Sheets to a format that VAPI can accept. This is typically done by downloading the sheet as a CSV file.
3. Import to VAPI:
- Use the VAPI's import functionality to upload your CSV file. This might be done through a web interface or an API endpoint that accepts file uploads.
4. Automate the Process (Optional):
- If you want to automate the process, you can write a script that uses the Google Sheets API to fetch the data and then sends it to VAPI's API for importing.
Unfortunately, as a text-based support bot, I don't have access to video tutorials. However, you can often find tutorials on platforms like YouTube by searching for "import contact list from Google Sheets to API" or similar phrases. Additionally, the VAPI provider might have their own tutorials or documentation that can guide you through the process.
If you need step-by-step code examples or specific instructions on API endpoints, please provide me with the details of the VAPI you are using, and I'll do my best to assist you further. If you're looking for a video tutorial, I recommend checking the official resources provided by VAPI or searching on educational platforms.
robust-apricotOP•15mo ago
@Vapi where can I import the contract list in VAPI?
@Jhoi
To import a contact list into VAPI for outbound calls, you would typically need to use a specific API endpoint designed for importing or creating contacts or call lists. However, based on the information provided, there isn't a direct link or method specified for importing contacts into VAPI.
Here's a general approach you might follow, assuming VAPI has such functionality:
1. Check the API Documentation: Refer to the VAPI documentation to find the correct API endpoint for importing contacts. The documentation should provide details on the required request format and any required fields.
2. Format Your Data: Ensure your contact list data is in the correct format as required by the API. This might be JSON, CSV, or another format specified in the documentation.
3. API Request: Make an API request to the appropriate endpoint, including the necessary authentication (like an API key), and pass your contact list data in the request body or as a file upload, depending on the API's requirements.
4. Handle the Response: After making the request, handle the API's response to ensure that the contacts were imported successfully.
Since I don't have the specific endpoint or method for VAPI, I recommend checking the official VAPI documentation or contacting their support team for detailed instructions on how to import a contact list.
If you have access to the VAPI documentation, you can provide me with the relevant section or details, and I can give you more precise guidance. If not, please ask support for more info on this.
robust-apricotOP•15mo ago
@Vapi where can I import the contact list in google sheet csv format in VAPI?
extended-salmon•15mo ago
If understood correctly you want to make outbound calls using your list for that either you can do it using api or some automation workflow. checkout community videos https://docs.vapi.ai/community/appointment-scheduling
extended-salmon•15mo ago
using some automation workflow you have to makee outbound calls
extended-salmon•15mo ago
checkout guide section https://docs.vapi.ai/community/guide