Query on previous calls as context for an ongoing call for a particular number
@jit
Yes, Vapi can use the previous call's data as context for an ongoing call for a contact. This helps in providing a more personalized and efficient support experience, as the system can refer to the information from previous interactions to better understand and address the customer's current needs.
Yes, Vapi can use the previous call's data as context for an ongoing call for a contact. This helps in providing a more personalized and efficient support experience, as the system can refer to the information from previous interactions to better understand and address the customer's current needs.
