@Tyler Thompson
It seems like you're experiencing an issue related to the knowledge base reference in your system. If removing the reference resolves the problem, it might indicate that there's an issue with how the knowledge base is being accessed or referenced in your code. To assist you further, I would need more specific details about how the knowledge base is integrated into your system and the exact nature of the issue you're encountering.
If you have already identified the solution by removing the problematic reference and everything is working fine now, would you like to close this support ticket, or is there anything else I can assist you with?
