VAPI•2y ago

11labs voices not working

Hello. Ever since I brought the API key from my 11labs account to access the remaining voice library, none of the 11labs voices have been working - including the ones that come standard on Vapi. The call now cuts out after the first intro message. I copied the API key a just couple days ago. Any fix to this?

Thank you!

Ask Inkeep•5/16/24, 6:33 PM

Hi @j, I'm an AI assistant for Vapi. I'll analyze available sources and get back to you shortly.

Ask Inkeep•5/16/24, 6:33 PM

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Ask Inkeep•5/16/24, 6:33 PM

Answer

It seems like the issue might be related to the limitations of the free tier on ElevenLabs. Based on user experiences, upgrading the ElevenLabs account from the free tier often resolves this problem. Users on free accounts sometimes face restrictions that can cause failures in voice processing support11labs voice doesn't work from frontend , supportelevenlabs not working .

If you are using a free tier and experiencing issues, consider upgrading your ElevenLabs account. If the problem persists after upgrading, please double-check your API key configuration in the Vapi dashboard.

Sources
[1] 11labs voice doesn't work from frontend
[2] elevenlabs not working

Eexclusive-coral Hello. Ever since I brought the API key from my 11labs account to access the rem...

dangerous-fuchsia•5/16/24, 6:41 PM

Did you verify your API key?

If not, then test using this :

import requests

api_key = 'YOUR_API_KEY'
url = 'https://api.11labs.com/v1/voices'

headers = {
    'Authorization': f'Bearer {api_key}',
    'Content-Type': 'application/json'
}

response = requests.get(url, headers=headers)

if response.status_code == 200:
    print('API key is valid and the connection is successful.')
    print('Available voices:', response.json())
else:
    print('Failed to connect to the API.')
    print('Status code:', response.status_code)
    print('Response:', response.json())

import requests

api_key = 'YOUR_API_KEY'
url = 'https://api.11labs.com/v1/voices'

headers = {
    'Authorization': f'Bearer {api_key}',
    'Content-Type': 'application/json'
}

response = requests.get(url, headers=headers)

if response.status_code == 200:
    print('API key is valid and the connection is successful.')
    print('Available voices:', response.json())
else:
    print('Failed to connect to the API.')
    print('Status code:', response.status_code)
    print('Response:', response.json())

Ddangerous-fuchsia Did you verify your API key? If not, then test using this : ```py import reque...

exclusive-coralOP•5/16/24, 6:44 PM

About to try, thank you

Eexclusive-coral About to try, thank you

dangerous-fuchsia•5/16/24, 6:45 PM

AAsk Inkeep ### Answer It seems like the issue might be related to the limitations of the fr...

Ask InkeepAPP•5/16/24, 7:01 PM

Glad I could be helpful. Feel free to create a new thread with any new questions you may have.

living-lavender•5/16/24, 7:04 PM

@OP thanks for the help!

import requests api_key = 'YOUR_API_KEY' url = 'https://api.11labs.com/v1/voices' headers = { 'Authorization': f'Bearer {api_key}', 'Content-Type': 'application/json' } response = requests.get(url, headers=headers) if response.status_code == 200: print('API key is valid and the connection is successful.') print('Available voices:', response.json()) else: print('Failed to connect to the API.') print('Status code:', response.status_code) print('Response:', response.json())

11labs voices not working

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