elevenlabs not working
It says voice failed when using elevenlabs. I am using external api for elevenlabs
Mdo you have a Call ID?
P1 sec
Mah okay i guess you have to do this w/ an external API, i didnt know that
Pfor getting caller id?
Pd89ed1f1-186c-4976-b543-e89cfd1aafa8
Pthis is call id
P@Jay Caldwell
P"endedReason": "pipeline-error-eleven-labs-voice-failed",
this is the reason
this is the reason
Mah gotcjq
Mi'll follow up
Pi am using free account in eleven labs
Pwill the be a issue?
Mnot that i know of
Pdo you able to create assistant using eleven labs tts?
Mi think it's an error on 11Lab's end
Mof the processing pipeline
Myeah i use 11Labs a lot in the Dashboard
Pbut why cant i?
Pdo i need to create new account for vapi?
Mi'll send the engineers the callID, cause as far as I know you should be able to use it
Pok please
Mjust sent over, will let you know as soon as i hear back 
Pwhat can I do with the callID?
Mi give it to the engineers so they can try to identify the issue
Pok
MHere's info we have from 11Labs:
Unusual activity detected. Free Tier usage disabled. If you are using a proxy/VPN you might need to purchase a Paid Plan
Unusual activity detected. Free Tier usage disabled. If you are using a proxy/VPN you might need to purchase a Paid Plan
PThanks brother. That was quick and clear
Myou're welcome!
P
P@Jay Caldwell
Pthis call never ends
Iit will silence time out
Iyou should be using /call/phone to start calls though
P@nikhil what is the value of silence timeout duration
Uthanks for the explanation, would be convenient to mention this on the dashboard
L30s
I100%, we're working on exposing these logs on the dashboard so you don't get blocked on us
