Call Hangup with Ended Reason phone-call-provider-closed-websocket
In Inbound calls I get many calls hangup with Ended Reason "phone-call-provider-closed-websocket"
I use Vonage like phone provider
I use Vonage like phone provider
AHi @schmidt, I'm an AI assistant for Vapi. While a team member reviews this question, I'll look through relevant sources and see if I can provide suggestions. Please tag @Ask Inkeep with any follow-up questions.
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While I generate an answer, here are some sources that might be helpful:
While I generate an answer, here are some sources that might be helpful:
- Get Call
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AAnswer
The "phone-call-provider-closed-websocket" ended reason signifies that the call was terminated because the connection to the phone call provider was closed unexpectedly. This can occur for various reasons, including network issues or disruptions in the connection between Vapi and the telephony provider (1) .
AGot it. Tagging @VapiTeam for additional help.
LPlease provide your call id
Te15a9b23-7905-47de-a477-e1d53160fdd7
97577410-255e-413a-be11-2275410f9718
97577410-255e-413a-be11-2275410f9718
TU think twilio is better ?
LYeah based on the experience that I had with Twilio.
LIt is most likely due to 11labs' slowness in speaking foreign languages, which is causing the phone provider to close the websocket.
TAnd how I can resolve this issue ?
LTry changing switching your voice to some other provider.
Tno I can't do that its my voice clone
LThen, can you try with a Twilio number?
TOk I will try
