Percepta

Percepta is a General Catalyst Transformation Company that specializes in deploying applied AI for critical institutions. Unlike traditional consulting firms that deliver strategy decks and theoretical frameworks, Percepta embeds directly within client operations to drive measurable transformation.

The company brings together three core capabilities: a research team with frontier expertise in reinforcement learning, LLM training, and systems optimization; world-class engineers and product leaders with experience driving industry-scale transformation; and embedded strategy experts who partner with client leadership to define and execute AI-enabled futures.

Percepta's proprietary Mosaic platform enables enterprises to deploy production-grade, industry-specific AI workflows in minutes rather than months, eliminating the prototype-to-production gap that typically stalls enterprise AI initiatives.

The firm has delivered significant results across sectors, including an 80% productivity increase and $17M in annual savings for a Fortune 500 financial services client, $100M in enterprise value created for care delivery businesses, and 90%+ time reduction for critical state permitting processes.

Percepta and Vapi partner to deliver voice AI solutions that transform how enterprises interact with customers and streamline critical operations. Percepta leverages Vapi's voice AI platform as part of its comprehensive approach to AI transformation, enabling clients to deploy intelligent voice interfaces that integrate seamlessly with existing systems and workflows.

Through this partnership, Percepta's embedded teams implement Vapi-powered voice solutions across customer service, internal operations, and process automation use cases. Percepta's Mosaic platform accelerates deployment by providing the integration layer and production infrastructure needed to bring Vapi's voice AI capabilities into enterprise environments quickly and reliably.