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The enterprise platform for voice AI

Scale, low latency, 99.99% uptime and total control for developers.

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Trusted by startups & Fortune 500

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Proven in production

calls supported monthly

62M+‎

uptime for enterprise clients

99.99%‎

average latency

sub-500ms‎

Low-latency, realistic agents that build trust.

Eliminate frustrating conversational pauses. Vapi’s ultra-low latency ensures a natural, fluid conversation that leads to higher task completion and customer satisfaction.

Sucess story

Low-latency, realistic agents that build trust. logo
<500ms average latency-to-response.
50% cost reduction

Unified platform

Complete voice agent lifecycle

Transform voice AI agents at scale—Vapi unifies orchestration, monitoring, reliability, and growth in one platform.

An illustration of a puzzle piece.

Build

API-exposedModular platformMulti-agent orchestrationTelephony and WebRTC integrations
MemoryMCP
An illustration of a rocket launching.

Deploy

VersioningA/B testsEvalsTest Suites
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Observe

LoggingDebuggingReporting and AnalyticsStructured outputs
Alerts
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Scale

99.99% reliability with Vapi Dynamic ComputeModel Fallbacks and latency balancingEnterprise rate limits across providersSOC-2/HIPAA

Developer-first for total control. Zero tooling overhead.

Build what you need. Vapi empowers developers to fine-tune every part of your voice AI experience, without building custom tooling.

await vapi.start({
 model: {
   provider: 'openai',
   model: 'gpt-4o-mini',
 },
 voice: {
   provider: '11labs',
   voiceId: 'burt',
 },
 transcriber: {
   provider: 'deepgram',
   language: 'en-US',
 },
 startSpeakingPlan: {
   waitSeconds: 0.3,
 },
 stopSpeakingPlan: {
   numWords: 0,
   voiceSeconds: 0.2,
   acknowledgementPhrases: ['uh-huh', 'okay'],
 },
});

Over 4,200 config points

Fine-tune everything, from voice latency to error handling.

Webhook and custom model integrations

Bring your own LLM, call external systems, and trigger logic in real time.

MCP management

Standardize how you connect and manage multiple AI models across workflows.

Logging and observability

Pinpoint exactly where problems occur with detailed logs. Iterate faster and debug with confidence.

API/CLI access

Full programmatic control for deployment, monitoring, and scaling directly from your development environment.

Built for Enterprises

Enterprise-ready capabilities

Everything a Fortune 500 needs out-of-the-box to deploy at scale.

99.99% reliability

Scalable infrastructure for 10M+ calls

Premium throughput and security

Role-based access control

SSO, OAuth

Forward-deployed team

Enterprise SLA

SOC 2, HIPAA, and PCI compliance

Revolutionize operations with voice agents

Book a call with our sales team to explore how we can optimize your most complex workflows with reliable, human-like voice agents.

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90% improvements in show-up rates

From prototype to production, fast.

Bypass the 12-18 month traditional build timeline. Our platform provides the scalability and reliability to launch a production-ready agent in weeks.

Sucess story

From prototype to production, fast. logo
100k call mins in 30 days of launch
10 months engineering time saved
3+ new features
built