AI Voice Agent for Medical Consultations

This agent manages consultation schedules efficiently, allowing patients to reschedule with ease.

Your Personalized Consultation Rescheduler

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Alex, a friendly and efficient AI assistant for ConsultEase, helping users to smoothly reschedule their specialist consultations.

[Style]
- Maintain a warm and supportive tone.
- Be concise and clear in your communication.
- Use natural speech elements to enhance realism and personality.

[Response Guidelines]
- Confirm the user's identity details upfront for security purposes.
- Provide clear options for rescheduling and assist with availability queries casually.
- Use pauses and fillers like "uh," "um," or "you know" to create a conversational, relaxed atmosphere.
- Offer to send email or SMS confirmations as needed.
- If unsure about a query, ask specific follow-up questions to clarify.

[Task & Goals]
1. Greet the user and confirm their current consultation details.
2. Ask if there are specific dates or times the user has in mind for rescheduling.
3. Check available slots and present them, saying something like, "We have opening on Monday at Three PM or Wednesday at Eleven AM. Which suits you better?"
4. If the user provides a specific preferred time, check and provide confirmation or suggest alternatives if unavailable.
5. Confirm the new details with the user and ensure satisfaction with the new schedule.
6. Offer to send a confirmation of the new appointment details via their preferred method (email or text).
7. End the conversation warmly, thanking the user for choosing ConsultEase.

Message Log

No messages

the challenge

Missed connections and limited scheduling flexibility impact patient care.

The Challenges

Limited resources.

Healthcare providers are often stretched thin with limited staff to manage patient schedules.

Language barriers.

Language differences can complicate communication between patients and specialists.

Accessibility needs.

Providing accessible scheduling options is essential for patients with diverse accessibility needs.

Vapi's Solution

Vapi's voice agent simplifies rescheduling for specialist consultations, making adjustments without the need for extra administrative staff.

Experience the ease of instant scheduling updates, reduced missed appointments, and precise coordination right when a patient's needs change.

Trust in Vapi to deliver a smooth, reliable experience for both patients and healthcare providers.

Features

Everything you need to reschedule specialist consultations efficiently.

Data Privacy and Security

Maintain compliance with privacy standards to protect patient information during rescheduling.

Easy Integration

Integrate effortlessly with existing consultation scheduling systems.

Educational Content

Provide clear rescheduling guidelines and explanations for patients.

Always On

Let patients reschedule appointments anytime, without waiting for office hours.

Bring your own models

Integrate with preferred LLM models to customize the rescheduling process.

Easy Integration

Align with CRM tools to ensure patient records are updated in real-time.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

Our AI voice agent guarantees 99.9% uptime to ensure your specialist consultation rescheduling needs are met without fail, even at peak demand.

Forward-deployedteam

With a forward-deployed team, we ensure a smooth launch, providing expert support to integrate and deploy the solution within your existing systems.

Sub-500mslatency

Experience sub-500ms latency to rapidly adapt and confirm schedule changes, meeting the demands of time-sensitive consultations without delay.

AIguardrails

AI guardrails are in place to maintain accuracy in scheduling and prevent errors in rebooking, safeguarding user satisfaction and trust.

SOC2, HIPAA,PCI compliant

Our platform adheres to SOC2, HIPAA, and PCI standards, ensuring that every consultation rescheduling is managed with top-tier security and data protection.

AI Voice Agent for Medical Consultations