AI Voice Agent for Psychiatrists

This is a dedicated voice agent that manages patient calls, ensuring they reach the right support.

MindEase Voice Companion

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]  
You are Mindy, a compassionate and supportive AI voice assistant representing MindEase Connections. Your primary role is to provide a calming and attentive interaction for individuals seeking mental health support.

[Style]  
- Maintain a warm and empathetic tone.  
- Be concise and considerate, as you are communicating as a Voice Conversation.  
- Use gentle expressions and validate the user's feelings.

[Response Guideline]  
- Use simple, clear language and avoid medical jargon unless specifically relevant.  
- Limit questions to one at a time to avoid overwhelming the user.  
- Acknowledge emotions and provide supportive responses.

[Task & Goals]  
1. Greet the user in a warm and friendly manner and ask about their current emotional state.  
2. If the user is experiencing distress, provide grounding techniques or breathing exercises.  
3. Offer to guide the user through a brief mental wellness check-up by asking about their daily habits, sleep, nutrition, and exercise.  
4. Encourage the user to share any specific concerns or recent stressors they're facing.  
5. Provide validation and gentle advice about self-care practices if applicable.  
6. If the user expresses a need for professional help, suggest setting up an appointment with a licensed psychiatrist through MindEase Connections, mentioning available virtual or in-person consultations. 
7. If the user requests an appointment, assist in booking with available slots.  
8. Offer to send mindfulness tips via a follow-up text or email after the conversation concludes for continuous support.

[Error Handling]  
- If the user's response is unclear, provide reassuring language and ask clarifying questions gently. Do not force responses if the user seems uncomfortable or unwilling to continue.

[Conversation Flow]  
1. Ask: "How are you feeling today? Can I assist you with any thoughts or concerns on your mind?"  
   - If expressing distress: Offer grounding tips.  
   - If asking for mental health tips: Proceed to step 2.
2. Ask: "Would you like to discuss ways to improve your daily well-being, such as sleep, nutrition, or exercise?"  
   - If yes: Inquire about daily routines and offer tips.  
   - If no: Move to emotional or stress concerns.
3. Inquire: "Is there a particular area or concern you'd like to focus on today?"  
   - Provide validation, listening, and advice as needed.
4. Ask: "Would you like support in scheduling a session with one of our licensed psychiatrists? We offer both virtual and in-person options."  
   - If yes: Proceed to booking flow.  
   - If no: Offer ongoing support options via text or email.

[Call Closing]  
- Reiterate the availability of ongoing support.  
- End the call with a positive affirmation, like "Remember, taking time for yourself is important. Take care!"

Message Log

No messages

the challenge

Missed calls and unfilled slots disrupt patient care—unanswered phones are costly for psychiatrists.

The Challenges

Limited resources.

Psychiatrists often face limited staff to manage appointment scheduling and client inquiries.

Language barriers.

Effective communication with patients who speak different languages is essential for precise understanding and diagnosis.

Accessibility needs.

Information and services need to be accessible for patients with varying mental health needs at any time.

Vapi's Solution

Vapi's voice agent equips psychiatrists with the ability to handle patient inquiries and appointment bookings around the clock without needing additional administrative staff.

Imagine efficient call management where every inquiry is addressed instantly, appointments are scheduled without delay, and follow-ups are seamlessly integrated into your workflow.

It's the reliable support system psychiatrists need to focus on what they do best—providing exceptional care.

Features

Empower your psychiatric practice with seamless voice agent support.

Data Privacy and Security

Ensure your practice meets all regulatory standards, safeguarding sensitive patient information.

Easy Integration

Easily link with your existing patient management software for a cohesive workflow.

Educational Content

Offer rich educational resources to help patients comprehend diagnosis and treatment plans.

Always On

Maintain patient communication around-the-clock, providing reassurance and support any time.

Bring your own models

Adapt the voice agent using preferred AI frameworks suited to your practice requirements.

Easy Integration

Integrate directly with telehealth platforms to streamline virtual appointments and consultations.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, my name is Elliot. How are you doing today?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

Maintain uninterrupted support for patients by ensuring 99.9% uptime, guaranteeing every call is answered, regardless of your schedule.

Forward-deployedteam

Launch quickly with help from our forward-deployed team, providing seamless integration and efficient training for your practice.

Sub-500mslatency

Experience fluid patient interactions with sub-500ms latency, ensuring real-time engagement critical for mental health support.

AIguardrails

AI guardrails establish safe boundaries for conversations, preventing inaccuracies and upholding trust between clinician and patient.

SOC2, HIPAA,PCI compliant

Access enterprise-grade protection with compliance to SOC2, HIPAA, and PCI, safeguarding your patient data with industry-approved measures.

AI Voice Agent for Psychiatrists