This agent provides timely tracking updates for your deliveries, helping you stay informed without missing a beat.
Adjust behavior to meet the needs of your business.
Logistics companies face the challenge of limited personnel for handling constant tracking updates.
Residents and shippers speaking various languages can lead to miscommunication about package locations.
Enabling real-time package tracking updates makes information accessible to customers of all needs.
Vapi's voice agent enables companies to provide real-time package tracking updates without overburdening customer support teams.
Visualize every tracking inquiry resolved instantly, shipment statuses updated in a flash, and customers at ease with immediate answers.
That's the efficiency-first experience Vapi provides.
Ensure that package data is handled according to privacy regulations and maintained confidentially.
Integrate effortlessly with existing logistics software for synchronized package tracking.
Provide clear instructions on delivery processes and how to track shipments.
Get real-time updates 24/7, ensuring you never miss important tracking information.
Incorporate custom models for specific measurement metrics or data analysis needs.
Connect with your customer’s notification systems to send updates directly.

Dependable 99.9% uptime guarantees our platform provides consistent tracking updates even during high volume periods, so your customers always have peace of mind knowing their packages' whereabouts.
Our forward-deployed team offers specialized support and ensures a smooth integration and launch process, equipping your system to track shipments within a week.
Designed for peak performance, our system provides tracking updates with sub-500ms latency, ensuring customers receive near-instant notifications about their deliveries.
Our AI guardrails are in place to prevent errors and false tracking updates, maintaining trust and accuracy in your package tracking records.
Built with industry compliance in mind—SOCI2, HIPAA, and PCI compliant—our platform ensures secure handling of sensitive data associated with package tracking.