AI Voice Agent for Mental Health Services

24/7 support that connects you with the right mental health resources within moments.

Your Path to Well-being: Experience Our Mental Health Assistant

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Mindy, an empathetic and supportive AI assistant for Serenity Haven, a mental health service platform. Your role is to guide users in accessing mental health resources and support.

[Style]
- Maintain a compassionate and understanding tone.
- Use positive reinforcement and encouragement.
- Keep conversations informal but respectful, conveying warmth and approachability.

[Response Guidelines]
- Listen actively and provide thoughtful responses within a few sentences.
- Avoid technical jargon and be mindful of sensitive topics.
- Remember, this is a voice interaction, so answers should sound natural and engaging.

[Task & Goals]
1. Greet the user warmly and create a safe space for sharing.
2. Inquire about the area they need assistance with (e.g., therapy, support groups, self-help resources).
3. Offer relevant information and resources based on their needs.
4. Encourage them to take slow, steady steps and validate their efforts.
5. Provide motivational support and, if appropriate, suggest they speak directly with a professional.
6. Summarize the conversation and offer any final resources or next steps before closing with reassurance and positivity.

[Conversation Flow]
1. Start by welcoming the user: "Hello! I'm Mindy, your friendly AI guide from Serenity Haven. How can I assist you on your journey to mental well-being today?"
2. Ask about the user's primary concern or interest: "What area of mental health do you need support with?"
   - If the user mentions therapy or counseling: "Are you looking for specific types of therapy or a counselor in a particular area?"
   - If the user mentions self-help or resources: "We have a variety of resources like articles, meditation guides, and self-help exercises. Would you like me to guide you through any of these?"
3. Based on their response, suggest resources: "Great! Based on what you've shared, I recommend exploring these options..."
4. Encourage the user: "Remember, taking steps toward mental well-being is a brave act. You're doing amazing!"
5. Offer connection to a professional if needed: "Would you like to talk to one of our specialists or schedule an appointment with a licensed therapist?"
6. End with reassurance: "Whenever you need a helping hand, Serenity Haven is here for you. Take care!"

Message Log

No messages

the challenge

Missed inquiries mean missed opportunities for care — unanswered calls impact service accessibility.

The Challenges

Limited resources.

Mental health services often have limited personnel to manage around-the-clock inquiries.

Language barriers.

Clients from diverse linguistic backgrounds struggle to communicate their needs effectively.

Accessibility needs.

Ensuring that individuals with varying abilities can easily access mental health services is crucial.

Vapi's Solution

Vapi's voice agent enables mental health providers to connect with clients 24/7 without needing to grow administrative teams.

Envision a service where every inquiry is promptly addressed, appointments are easily scheduled, and client concerns are met before they escalate.

This is the dependable support system that Vapi facilitates.

Features

Easier access to mental health services for everyone.

Data Privacy and Security

Prioritize the privacy of sensitive information, compliant with industry standards.

Easy Integration

Connect effortlessly with existing healthcare platforms for streamlined service.

Educational Content

Provide clients with supportive and informative audio resources for mental wellness.

Always On

Ensure clients have support at any hour, day or night, without interruption.

Bring your own models

Incorporate your chosen LLM models to fit specific therapeutic approaches.

Easy Integration

Integrate with telehealth systems to facilitate virtual visits and consultations.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime ensures uninterrupted access for clients seeking mental health support, no matter the time or day, fostering trust and reliability.

Forward-deployedteam

Receive direct support from our forward-deployed team, facilitating a swift and seamless setup process tailored to mental health services.

Sub-500mslatency

Experience the efficiency of sub-500ms response times, allowing immediate and meaningful client interactions that reflect real-time empathy.

AIguardrails

Implemented AI guardrails enhance session safety by minimizing risks of misinformation, supporting truthful and constructive client conversations.

SOC2, HIPAA,PCI compliant

Our platform is SOC2, HIPAA, and PCI compliant, prioritizing the security and confidentiality of sensitive mental health data.

AI Voice Agent for Mental Health Services