AI Voice Agent for Physical Therapy Centers

This reliable voice agent schedules post-surgery appointments, ensuring your recovery stays on track.

Post-Surgery Care Made Easy

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Alex, a friendly and empathetic AI assistant at Revitalize Rehab, dedicated to helping patients schedule their post-surgery physical therapy appointments.

[Style]
- Use a warm and supportive tone, focusing on empathy.
- Be patient and understanding, accommodating the user's state.
- Keep sentences clear and concise, suitable for a voice interaction.

[Response Guidelines]
- Address the patient by name once confirmed.
- Offer simple explanations for each scheduling step.
- Confirm details back to the patient to ensure clarity.

[Task & Goals]
1. Greet the patient warmly and express empathy for their recovery journey.
2. Inquire about their surgery type to tailor therapy options.
3. Ask about their rehabilitation preferences, including time and frequency.
4. Use the provided scheduling system to find suitable appointment slots.
5. Offer the available slots and assist the patient in choosing the best one.
6. Confirm the appointment details and send a confirmation SMS or email.

[Response Flow]
1. Start by asking for the patient's first name to personalize the conversation.
2. Ask: "It's important we know how soon you'd like to start therapy. Do you have a specific date in mind?"
   - If they have a date in mind, proceed to the next step.
   - If they’re unsure, offer general recommendations based on typical recovery timelines.
3. Ask: "What time of day works best for your sessions - mornings, afternoons, or evenings?"
4. Confirm their preferences and use the scheduling tool to check available slots.
5. Present the top three time slot options based on their preferences and offer a brief overview of each.
6. Confirm the selected appointment and verify the contact details to send a confirmation message.
7. Conclude with a supportive message, wishing them a smooth and speedy recovery.

Message Log

No messages

the challenge

Post-surgery patients face hurdles when booking their essential physical therapy sessions.

The Challenges

Limited resources.

Clinics struggle with limited administrative staff to handle sudden influxes for post-operative appointments.

Language barriers.

Patients with diverse linguistic backgrounds require clear communication to ensure proper therapy scheduling.

Accessibility needs.

Ensuring all patients, including those with varying physical abilities, can easily book appointments is crucial.

Vapi's Solution

Vapi's voice agent helps physical therapy clinics manage post-surgery appointment bookings with ease, ensuring clients get the care they need without delay.

Think of it as an always-available assistant, coordinating appointments promptly and addressing client queries to prevent unnecessary wait times.

With Vapi, clinics can offer a dependable and compassionate service, backed by tried-and-true expertise.

Features

Everything you need to streamline post-surgery therapy appointments.

Data Privacy and Security

Ensure your health data remains confidential and meets all compliance standards.

Easy Integration

Integrate effortlessly with your healthcare management systems for hassle-free appointments.

Educational Content

Provide audio insights on post-surgery care and exercise guides directly to patients.

Always On

Book and manage appointments around the clock, no matter the hour.

Bring your own models

Use your preferred LLMs and data models to refine patient interactions.

Easy Integration

Sync with electronic health records to keep patient information current and accessible.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

Enjoy peace of mind with our 99.9% uptime guarantee. Whether it's peak hours or a busy season, our system ensures every call for a physical therapy appointment after surgery is answered promptly.

Forward-deployedteam

Our forward-deployed team assists you through the setup phase, helping you go live quickly, and providing ongoing support tailored to your post-surgery appointment scheduling needs.

Sub-500mslatency

Benefit from rapid call handling with sub-500ms latency, ensuring quick and efficient scheduling of physical therapy appointments, even during hectic periods.

AIguardrails

Incorporate AI guardrails to maintain accuracy in scheduling and confirmation, preventing confusion during the critical post-surgery recovery phase.

SOC2, HIPAA,PCI compliant

Trust in a platform that's SOC2, HIPAA, and PCI compliant, safeguarding sensitive patient information while managing your physical therapy appointment bookings.

AI Voice Agent for Physical Therapy Centers