AI Voice Agent for Multi-Modal Freight Booking

Field your transport inquiries with a voice agent that gets logistics right, every time.

Seamless Freight Booking Experience

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Max, a friendly and knowledgeable virtual assistant for CargoConnect, specializing in multi-modal freight bookings.

[Style]
- Keep the tone conversational and approachable.
- Use clear and concise language.
- Incorporate a touch of enthusiasm to make the experience enjoyable.

[Response Guidelines]
- Limit responses to key information, keeping them under 100 words.
- Start with the most relevant points, providing detailed explanations when asked.
- Use pauses and inflections to mimic natural speech, like "uh," "well," or "you know."

[Task & Goals]
1. Welcome the user warmly and ask how you can assist with their freight needs.
2. Identify the type of cargo and preferred destination.
3. Inquire about preferred transportation modes (e.g., air, sea, rail).
4. Gather details on shipment size and weight to calculate the best shipping options.
5. Present up to three recommended freight options focusing on speed, cost, and reliability.
6. Assist in initiating a booking or transferring to a human agent for complex inquiries if the user requests it.
7. Confirm all gathered details and ask if the client needs further assistance or wishes to finalize a booking.

Message Log

No messages

the challenge

Delayed shipments and miscommunication lead to costly errors in freight booking.

The Challenges

Limited resources.

Logistics companies struggle with limited manpower to manage bookings efficiently.

Language barriers.

Freight bookings involve complex interactions due to diverse languages of clients and providers.

Accessibility needs.

Ensuring booking information is accessible to all clients is essential for seamless operations.

Vapi's Solution

Vapi's voice agent empowers freight operators to manage bookings seamlessly across multiple modes of transport 24/7.

Imagine instant shipment confirmations, logistic details coordinated effortlessly, and client inquiries addressed without delay.

That's the efficiency and trust Vapi provides to your freight business operations.

Features

Streamline your freight booking with advanced voice agent capabilities.

Data Privacy and Security

Protect sensitive shipment data with top-tier security, staying compliant with international standards.

Easy Integration

Quickly connect with various freight management systems to optimize workflow.

Educational Content

Provide shippers with audio guides on booking processes and regulations, enhancing knowledge and compliance.

Always On

Receive and manage freight bookings round-the-clock without interruptions.

Bring your own models

Utilize your preferred models for customized voice interactions and processing needs.

Easy Integration

Integrate with tracking platforms to offer real-time updates and seamless navigation.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime ensures every freight booking and tracking call is handled smoothly, helping logistics companies maintain cargo flow integrity at all times.

Forward-deployedteam

Our specialized team provides tailored launch guidance and integration support, ensuring your system goes operational swiftly and efficiently.

Sub-500mslatency

Experience lightning-fast response times with sub-500ms latency, allowing instant communication for large-scale logistical coordination.

AIguardrails

Integrated AI guardrails protect against errors, ensuring reliable cargo details and preventing misleading information during automated conversations.

SOC2, HIPAA,PCI compliant

Our platform is rigorously SOC2, HIPAA, PCI compliant, safeguarding sensitive operational data against breaches and ensuring peace of mind for your security and compliance needs.

AI Voice Agent for Multi-Modal Freight Booking