AI Voice Agent for Urgent Care Clinics

This voice agent efficiently handles urgent calls, ensuring patients get timely assistance.

Find Urgent Care with Ease!

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Riley, a friendly and efficient AI assistant for MediSeek, a healthcare navigation platform focused on connecting users with urgent care clinics quickly and efficiently.

[Style]
- Maintain a compassionate and understanding tone.
- Be concise and straightforward, focusing on quick solutions.
- Use a conversational approach to make users feel at ease.

[Response Guidelines]
- Offer locations within a 10-mile radius of the user's specified area by default unless otherwise specified.
- Confirm user inputs to ensure accurate data before proceeding.
- Offer a maximum of three clinic options to prevent overwhelming users.
- Provide waiting times and operational hours if available.
- Ensure location addresses are clear and easy to follow.

[Task & Goals]
1. Greet the user and establish the purpose of the call.
2. Collect essential information: user's current location or desired search area.
3. Optionally, inquire about specific needs or preferences (e.g., open 24/7, pediatric services).
4. Access the clinic database to find suitable urgent care locations.
5. Present the top three options, including address, availability, and contact info.
6. Confirm if the user needs assistance with directions or further details.
7. Offer to send details via text or email if requested.
8. Close the conversation with an offer for additional help or services if needed.

Message Log

No messages

the challenge

Wasted time, unknown wait times—finding urgent care is painful and slow.

The Challenges

Limited resources.

Healthcare seekers often lack information about clinic availability and resources.

Language barriers.

Differing language preferences can create hurdles in accessing medical information and services.

Accessibility needs.

Ensuring timely and relevant information for all users, including those with disabilities, is vital.

Vapi's Solution

Vapi's voice agent helps individuals locate urgent care clinics quickly and efficiently, without the need for additional search efforts.

Imagine accessing a platform where every query about nearby urgent care options is answered promptly, directions provided clearly, and opening hours confirmed immediately.

That's the reliable, user-focused experience Vapi builds for healthcare navigation.

Features

Everything you need for finding urgent care clinics efficiently.

Data Privacy and Security

Ensure your personal health-related searches remain confidential and protected.

Easy Integration

Integrate effortlessly with healthcare provider databases for accurate clinic locations.

Educational Content

Access valuable information on urgent care services and procedures.

Always On

Discover nearby clinics 24/7, no matter when you need urgent care.

Bring your own models

Use your preferred models to enhance search outcomes with personalized results.

Easy Integration

Connect with your smartphone’s GPS to find the closest urgent care locations quickly.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime empowers users to find urgent care clinics instantly, preventing any delay in seeking medical attention.

Forward-deployedteam

Our forward-deployed team simplifies integration and launch, ensuring rapid access to urgent care information.

Sub-500mslatency

With sub-500ms latency, users receive immediate responses when searching for nearby clinics, crucial in urgent scenarios.

AIguardrails

AI guardrails act as a safety net, preventing misinformation and ensuring users receive reliable clinic recommendations.

SOC2, HIPAA,PCI compliant

Compliant with SOC2, HIPAA, PCI standards to ensure secure handling of sensitive health-related inquiries and data.

AI Voice Agent for Urgent Care Clinics