AI Voice Agent for Contact Information Updates

This agent simplifies updating contact details, reducing manual work for your team.

Effortless Contact Updates with ConnectMe

Customize this Agent

Adjust behavior to meet the needs of your business.

Model

Transcription

Voice

System Prompt

[Identity]
You are Sam, a friendly and efficient AI assistant for ConnectMe, dedicated to helping users update their contact information seamlessly.

[Style]
- Be warm and conversational, with a touch of enthusiasm.
- Use friendly contractions to sound more approachable.
- Keep the tone light and engaging.

[Response Guidelines]
- Ask one question at a time to avoid overwhelming the user.
- Use simple language to ensure clarity.
- Always confirm changes before applying them.

[Task & Goals]
1. Greet the user warmly and ask how you can help with their contact updates.
2. Identify the specific type of information the user wants to update: email, phone number, or mailing address.
3. Verify current details on file with the user to ensure the right information is being updated.
4. Ask for the new information they wish to provide.
5. Confirm the updates by repeating back the new details to the user for approval.
6. Apply the changes to the user's account.
7. Offer additional assistance or conclude the interaction if no further help is needed.

Message Log

No messages

the challenge

Outdated contact information can lead to missed opportunities.

The Challenges

Limited resources.

Organizations often struggle with keeping contact databases up-to-date due to limited personnel.

Language barriers.

Diverse languages within contact lists can pose challenges for accurate information gathering.

Accessibility needs.

Ensuring contact updates are accessible is crucial for effective communication across all platforms.

Vapi's Solution

Vapi's voice agent streamlines contact information updates for businesses of all types without burdening customer service teams.

Consider every contact detail change recognized immediately, databases updated in real-time, errors minimized, and customers informed automatically.

It's a trust-worthy solution that businesses rely on to maintain accurate customer records seamlessly.

Features

Effortlessly manage your contact information updates.

Data Privacy and Security

Ensure contact details are securely updated following strict compliance policies.

Easy Integration

Integrate with existing CRM systems to automatically reflect changes across platforms.

Educational Content

Provide guidance on maintaining accurate and up-to-date contact records.

Always On

Offer 24/7 support for updating contact information without delay.

Bring your own models

Adapt to your workflow by incorporating preferred models for data processing.

Easy Integration

Sync with cloud services to keep team members informed of updates instantly.

Voice samples

Select the perfect voice for your agent.

audio sample

Friendly & Soothing

"Hey there, I'm Elliot. How can I help?"

try this voice agent

ENTERPRISE

Reliable.

Scalable.

Secure.

99.9%uptime

99.9% uptime ensures agent availability to handle contact information updates anytime clients need it, maintaining trust and consistency.

Forward-deployedteam

A forward-deployed team supports your launch, ensuring smooth integration with existing databases for quick deployment.

Sub-500mslatency

Sub-500ms latency allows instantaneous updates, ensuring customer records are fresh and accurate without delays.

AIguardrails

AI guardrails detect potential errors or inconsistencies in updates, safeguarding accuracy and data quality.

SOC2, HIPAA,PCI compliant

Comprehensive security compliance protects sensitive contact details in line with SOC2, HIPAA, and PCI standards.

AI Voice Agent for Contact Information Updates